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“Fantastic experience”
+Great food - burgers were great and the chips were fantastic Great hospitality Very well looked after Clean and very nice rooms
julesbW4521ZC
혼자 · 2025년 9월
“Professional, friendly staff - great stay!”
+First time staying at the Uckfield premier Inn. right from the start of my stay was greeted by friendly and accommodating staff in particular Fern, throughout my time at this hotel she helped on a couple occasions. Problem was solved immediately when my original room had a broken toilet.Fern moved me to another room The room I had was very clean , bed comfortable and great value for money. Good nights sleep! Nearby is M&S costa and home bargains which I visited. public transport on the doorstep to centre of Uckfield with plenty more shops, restaurants and bars. Will be back very soon!
“Best Premier Inn experience to date!”
+We had a terrible Airbnb experience that left us exhausted and ready to give up and head home. Then we found the Premier Inn in Uckfield at the last minute, and honestly, it felt like the Holy Grail of accommodation after our prior experience! The hotel itself seems fairly new: spotless, quiet, spacious, and with wonderfully attentive staff. A special shout-out to Laura, who was absolutely amazing when we arrived at around 11pm, tired and upset. She was kind, reassuring, and really made a difference to our stay. We had the best night’s sleep and went on to enjoy two brilliant days exploring Sussex and Kent, all thanks to the comfort, welcome and trip reset we received here. To think we nearly jacked it all in before finding this place! If we’re ever back in the area, we will make a point of staying here again. Thank you so much to the team, and especially Laura.
K1281XNbrianl
출장 · 2025년 9월
“Nice room ,no food after 21.30 very disappointing.”
+Arrived at Hotel just after 21.30 to be told the Kitchen was closed ,which was disappointing as we had travelled from Jersey ,so had a pint and packet of Nuts for dinner ,room was tidy and clean , Breakfast was buffet style so look warm . Thanks wouldn't rush back there,
“Things that go bump in the night!”
+Great place to stay, always clean and staff are really helpful but avoid room 18 as on my recent two night stay something in there turns the tv on randomly in the night so you are woken up!! 👻
“Lovely breakfast”
+Went to the premier inn Uckfield for breakfast with our grandchildren today. It was lovely, clean and very friendly service, in particular from a young lady called Louise. Will definitely go again.
“Overnight stay”
+Comfortable stay, quiet and room was clean. The staff were friendly and welcoming. Lots of parking, do have to pay but it's only £4 for 24hrs.
“customer service training needed”
+a very clean and comfortable stay Receptionist needs customer service training she is very abrupt bordering on rude This is not my first encounter with this member of staff
“Great stay!”
+We had a great stay at Premier Inn Uckfield. Brilliant service and front of house team very friendly. Room was very clean and with comfy bed.
“RUDE and customer service training needed”
+Receptionist has no customer service at all. Really rude in every interaction I had. My card got frozen so I couldn’t pay for drinks, receptionist could see I tried to sort it but she embarrassed me in front of other guests to the point a couple paid for my order for me. Absolutely shocked at the attitude of staff as I work in hospitality myself