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“Premier inns have gone downhill”
+I think Premier Inn in general aren't as good as they once were. The Silent Night mattresses aren't anywhere near as comfortable as the the old Hypnos ones and I don't find the overall cleanliness of the rooms to be at the standard they used to be. This isn't just the Minehead hotel either, we used to use Premier Inns a lot because they were usually fairly priced and pretty consistent in quality. However I'm finding using independent or smaller chains to be a better option with greater attention to detail being taken. The best thing I can say about our recent trip was at least we didn't have to change rooms 3 times due to poor cleanliness unlike our previous stay last November.
“Disappointing”
+One star down for charging £7 a night parking. Other hotels simply add reg no. to iPad. One star lost for not answering the phone. The new automated call service is a disaster. I was told, if there were a problem in the night, I should email the hotel. They said ‘we check our emails every couple of hours’. Not good enough.
+The room was very clean and was very happy to see the tea kettle clean.
“Nice and relaxing stay”
+Nice clean rooms, bed big and confortable. bathroom big close to town loverly area. Breakfast very nice considering buffet style all fresh and taisty
“Our holiday in Minehead”
+The hotel is excellent and the staff are very helpful and friendly. The meals at Brewers Fayre are very good. We only had breakfast once as we had to pay for unlimited food. I only had cereal and fruit and it cost nearly £9. Didn't want any more so a bit expensive. Otherwise a very good experience. Friendly staff and quick service.
“Good”
+Really good , clean room, staff friendly, a good premier inn . Close to sea front . Large car park . The restaurant next door is good too.
“Fab stay in Minehead”
+Great nights sleep. Friendly polite staff. Greta location, 10 mins walk from the beach front. Really good breakfast to the Brewers Fayre. Again, helpful friendly staff and great service.
“Relaxing stay”
+First vist to a Premier Inn with my husband. Staff member was very helpful. The room was good and easy acess to next door for food with nice staff. Could not fault the time spent there
“Silent Night.”
+It's on an industrial estate but it's very near Minehead. You can park for your stay for 7 pounds. The staff were very friendly. Check in was very easy. The room was clean and bright and despite being on the ground floor we could see countryside. Prefer if the Windows would open a little , but air con worked brilliantly keeping us cool all night. The room was very quiet. The black out curtains were brilliant. Plenty of lights and sockets. Prefer a room higher up and a shower unit than one over the bath. Good check out time of 12pm and check in of 3. Very comfortable bed. Mattress was Fantastic. There is a desk and seating. We had a nice big room with a chaise longue. Brewer's Fayre were lovely. Very friendly and the food and drink was fine.
“Mediocre stay in an unwelcoming hotele Inglaterra hotel”
+Went with a cycling group. The hotel is on an industrial estate next to a main road surrounded by retail sheds abd fast food places abd a petrol station. Very unpleasant environment. Very surly staff checked us in. Not welcoming at all. Standard room. Some lumps of something on floor, so hadn't bern cleaned properly. Met a very over friendly passive aggressive drunk man in the corridor outside my room at 4 pm. Slightly intimidating. Mediocre breakfast. You can definitely do better elsewhere. A depressing place.