이 호텔에 묵었던 투숙객의 리뷰로, 저희 호텔 공급사가 제공해요. 최근 리뷰 20개를 기준으로 한 점수예요.
“So disappointed”
+Usually when you stay at a Premier Inn, you know what you’re getting. Unfortunately, this hotel is in dire need of a glow-up. It smelled damp, our room was dirty (bugs squished on bathroom walls and ceiling), mould both in the bathroom and around bedroom windows plus the head boards had large greasy head marks on either side! The food in the restaurant was overcooked and flavourless. Our table was dirty and sticky. Breakfast was dry too as if it had been sitting around awhile. The evening restaurant manager was very brusque and even left in the middle of taking our order to berate the hotel manager for not having the up-to-date menus in the rooms. The saving grace was a helpful, friendly receptionist. We would have said something at the time but wanted to get away as we had a family funeral to attend. The cheaper price should have been a warning sign.
“Diane is a star.”
+Rooms are functional and cheap. The reception staff are amazing and so helpful. Diane helped me hugely when I accidentally double booked.
dorotakO2456GM
출장 · 2025년 10월
10.0“Free parking”
+Free parking, restaurant next door. Very clean room, 10min to city centre. Quiet place. The receptionist was very friendly 😉
“Great cosy hotel on the outskirts of Exeter”
+Had a great time staying at the hotel, the reception staff were friendly and there was ample parking space! We also enjoying an evening meal at the attached restaurant which was convenient.
“Poor experience”
+Room was small and noisy from above. Asked for extra bath towel but never given. We were a couple but had to share the one towel. Bedding had dirty marks on. Nobody on desk most of time and buzzer never answered. Dining area in adjacent Beefeater very run down. Grubby carpet in dire need of renewal. Our premier inn experience is usually very good but I would not recommend this branch to anybody.
“One night stay”
+Stephan ( not sure if that’s how it’s spelt) blokes on fire short staffed but looked after everyone including my table under a lot of pressure but blokes on it , food not bad beers good nice location rooms ok
Climber39204003489
가족 · 2025년 9월
8.0“Very pleasantly surprised”
+We rarely use hotels etc & have never used a Premier Inn before,HOWEVER our visit has changed that, just had 2 nights at the Countess Wear in Exeter & thoroughly enjoyed it. Same can be said for the food in the adjoining Beefeater restaurant. Both very pleasantly surprising. Thank You
Ben-Gina1973
출장 · 2025년 9월
10.0“23rd September 2025”
+Checked in by Lucy. What a great example of how the job should be done by this fine young lady . Smiling , chatty and actually made customers feel welcome . Every premier inn should have a Lucy on reception . Fantastic ambassador for the company.
634catarinac
가족 · 2025년 9월
10.0“Lovely stay. Recommend.”
+Lovely stay, the room was clean and very comfortable, with a quiet atmosphere perfect for resting. The staff were friendly, polite and always helpful. Would definitely recommend.
“Awful service”
+Awful - tried to book in 1 hour early but was told would charge me extra. I cane back st 9pm and took 30 mins for someone to brother to turn up. Awful.