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“Another great stay”
+Even though there was renovation work being carried out this did not affect my stay a all. A very, comfortable, pleasant stay as usual
P6296EVpaulag
커플 · 2025년 11월
“Sarah and Alex are amazing!”
+What a fantastic experience! Sarah and Alex could not do enough to make our stay perfect! Sarah even fixed my dress so I could go to the ball! Alex was charming and funny nothing was too much trouble for this incredible team! The bed was so comfortable (I did threaten to steal it!) Clean and so comfortable with such a lovely team made this Cinderella go to the ball (even though I came back with concussion!) I would leave a reason to visit again you made our weekend, Best hotel visit ever! (And I’ve paid thousands for less quality!) Sarah and Alex thank you ! I sincerely mean that!
GrandTour47122123259
2025년 11월
“Very noisy and for no good reason”
+Building work at the hotel which we knew about, but wasn't expecting to be given a room with the scaffolding and builders actually working right in front of our bedroom window. We were woke up by a jack hammer at 8.30. As we left We noticed that across the corridor the noise was greatly reduced and at the end of the corridor,the noise was almost completely gone, So why are we right next to the building work ? At the reception we asked why we had been put there, was the hotel full? We were told no, the hotel has at least 15 rooms available but the computer selects the room and they can't do anything about it. I asked, can't you tell the system the room is occupied so it can't be selected by the computer. I was met with a look of astonishment and a reply, yes that would work. Come on, it's not rocket science!!
“Showing signs of wear and tear”
+Once was a favourite stop on the road south, but rooms definitely showing since of wear, creaky floors, cracks in walls, flaking paint, laminate coming off furniture etc. Air-conditioning worked brilliant but was overall disappointed of the quality of the room given the price that was paid.
“Good Overnight Stay in a Comfy Bed”
+The service was friendly; the room was immaculate; the bed was comfy. Sadly, the restaurant was closed and the lifts were out of action (not a problem for me as I like to use the stairs anyway). However, the staff laid on complementary tea, coffee and pastries - very nice!
“Weekend visit”
+Very friendly welcoming and helpful. Room were very clean and comfortable. Overall a very pleasant hotel to stay at. Plenty of shops and places to eat nearby
Ambassador262503
출장 · 2025년 8월
“Employ more staff”
+The constant short staffing with PI makes for a frustrating delay in all aspects of service. You can not expect 2 people to staff the front desk. Bar. Maitre de. Bar tender and server. Impossible situation for those workers and the result is as expected. Unacceptable.
“Not great”
+Constant noise of fan in bathroom Unable to switch it off AC not great, room hot during the night. Unable to open windows for fresh air AC fan noisy
“Great stay”
+Great stay. No problems, everything ran smoothly as you’d expect from a Premier Inn. Good location. Would recommend 100%
“Good location for Yorkshire Dales”
+1 of the worst premier inns I've stayed in, out of all the staff we seen, only 2 were polite, the rest couldn't even be bothered to acknowledge us! Aircon was off in our room and when I went to complain the lady was very abrupt with me, and then she overided it, but it still wasn't on the coldest setting, why on earth was the aircon switched off in a family room with 4 of us in it, only good thing about this place is that it's not far from Yorkshire Dale's. I will never stay at this hotel again