이 호텔에 묵었던 투숙객의 리뷰로, 저희 호텔 공급사가 제공해요. 최근 리뷰 22개를 기준으로 한 점수예요.
jenniferdA3652RA
출장 · 2025년 12월
“Stay here”
+Liam and his team were absolute stars. The room was warm and spotlessly clean. Thankyou. I'd thoughoughly recommend this hotel for value, location to the A303 and customer service
+Good breakfast, rom is ok.
paultZ7970XV
커플 · 2025년 11월
“A good experienmce, overall.”
+A very convenient stopping place for us - two minutes off the A303. Satnav took us straight there. Welcoming staff at reception and in the restaurant. Rooms were clean, comfortable and adequately furnished. our only negative observation was that the restaurant could do with an upgrade, and all of the tables were sticky to touch - the staff said they had tried everything... A shame - we would still return...
+3 night trip, convenient location
“Great stay and great food”
+What can I say, from start to finish we had an amazing time and felt wanted and important. The staff were lovely and communicated everything we could ask for. I got the feeling that the team were more like a family than work colleagues and Liam who I think was the manager seemed to be everywhere and so friendly. We had a lovely breakfast which set us up for the day and my daughter was made to feel like a princess which is what she will now expect from us!!!! Great team and great service, well done!
“Not the best Premier Inn experience.”
+Room ok but restaurant leaves a lot to be desired. Waited 10 minutes at breakfast time , no staff appeared to seat us, so left for somewhere that would serve us.
“Piece of cake”
+I'm sure I've stayed here before but this time it was more memorable. In particular Emily in the restaurant was extremely welcoming & attentive. I'm sure I will stay again soon & look forward to my next visit.
“Hotel okay, restaurant very poor”
+Firstly let me say that the staff were brilliant. Friendly and professional so this review is not aimed at that them. They coped with our large reservation for dinner admirably. The hotel is okay although a refurb wouldn’t go amiss. That only leaves the restaurant and evening dinner. Basic items unavailable, order taken then found out that meal couldn’t be completed. Quantity and quality was a joke, well actually it wasn’t, it was unacceptable. You could count the chips on the plate. My colleague ordered prawn cocktail which came with pieces of cucumber and a slither of lettuce. I assume the remaining part of the single lettuce they must have had made up the minimal salad on another order! Our colleague arrived at 2020 only to be told the kitchen had closed. Pointless having a meal deal. On a corporate booking basis we have used this Premier Inn over a number of years, usually five or six times a year. Sadly the evening restaurant service has gone down hill and is nearly at the bottom of the slope. If you must stay there use the adjacent McDonalds instead !!
Getaway35339993130
친구들과 · 2025년 9월
“Rats, Poor Wi-Fi, and Slow Service”
+The bed was comfortable, and the room itself was quite spacious. However, I had to ask the staff several times before the room was cleaned, as they didn’t react the first time. The food was okay, nothing special. The free internet was a joke , you can log in, but then it cuts off and only works in short bursts. On top of that, the hotel asks you to pay for “premium” internet, which should really be free like everywhere else nowadays. Very disappointing. Outside, the situation is even worse. There is a large bin right at the entrance that is always overflowing, making the place look dirty and unwelcoming. To make matters worse, the area is full of rats. Every time I went out for a smoke, I saw at least one. Just recently, two were fighting right in front of the hotel in the flower beds. I could even hear them squeaking before one ran off. Unfortunately, I couldn’t record it, but it was extremely unpleasant to witness.
“Can recommend”
+I was thinking of cancelling my booking when I read some reviews however glad we didn't. Staff were so friendly and food was much better than we expected