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Chioteli
프랑스 · 친구들과 · 2025년 1월
+The location was perfect, close to the city center but not noisy at the night. (Maybe just a bit at some point when there were people talking loud on the outside but okay) Also the stuff was really kind and helpful!! The bed was comfortable as well.
−The building seems/is a bit old and we felt like that maybe it was a bit overpriced but wouldn’t say it didn’t worth it cause the location was great , the stuff very friendly and the rooms clean. However, the first room they gave us was a bit smelly and the light was not working but they changed the room directly and gave us a better one so no complain.
Malikai
미국 · 혼자 · 2025년 1월
“I feel very fortunate and grateful to have returned to this establishment. I have been here couple years back and also”
+This was the best shower experience I’ve had since I got here on New Year’s Eve better than the $900 USD room I had at the beach for New Year’s Eve. The room is large and has excellent cleaning crew! The bed was super comfortable.
−My major difficulty was when I arrived, right around midnight, which was pretty late. I think the staff is usually only at the desk until 11 PM. The door was locked and Bookings had canceled my reservation because of billing or payment problem ,which I never quite found out what that was about, but it had nothing to do with the property management. I felt very fortunate that my knocking on the door resulted in somebody opening the door and eventually somebody came to greet me and explain to me that they could pay cash. They had a room for me and showed me to this lovely room. The room had plenty of closet space shelving, and a big solid wooden desk with two sturdy wooden chairs I could sit and type in my keyboard that combined with a really nice Wi-Fi connection. The value for this room was amazing, I think clearly the best deal in downtown Tulum last night!
Araceli
아르헨티나 · 친구들과 · 2025년 1월
+La ubicación.
−Que no tengan un lugar ni servicio para calentar una taza de agua, o que el personal te lo facilite.
“Go somewhere else...”
+No elevator and the stairs to the second floor are barely wide enough for a travel bag. The front desk person didn't have my reservation and didn't have access to a computer to look it up. There was no hot water and the (cold water) shower was very lower pressure. Beds were lumpy.
Kutluhan Efe
독일 · 가족 · 2024년 6월
+Location is perfect.
“Nah an ADO, bequeme Betten 🛌 nette Personal”
+Nah an ADO Bushaltestelle. Die Zimmer waren sehr sauber. Klimaanlage hat sehr gut funktioniert. Dry Mode und Propeller lässt alle nassen Tücher und Badekleider trocknen. Die Personal war super nett und hilfsbereit
−WLAN und Internetempfang abwechselnd ziemlich ausbaufähig
+ok
−ok
+LA UBICACIÓN ES MUY BUENA PERO HAY MUCHO TRÁNSITO Y RUIDO (NO ESPERES SILENCIO) EL LUGAR EN BUEN ESTADO Y EL PERSONAL MUY AMABLE
−El ruido y los alrededores (ajeno al hotel)
Vladimir
체코 · 커플 · 2024년 3월
+Spacious room, great location near the centre and the bus station, very tasty typical food next door
−Very low water pressure, only cold water, poor wifi The street is very noisy during the night
−Not draining sink.