이 호텔에 묵었던 투숙객의 리뷰로, 저희 호텔 공급사가 제공해요. 최근 리뷰 101개를 기준으로 한 점수예요.
Jonathan Lee
친구들과 · 2025년 9월
+So the property that we booked for was closed because it was destroyed due to a hurricane in 2023. We were taken to its sister property not far from this property and the Mayan Palace was really awesome. Rooms were overall great and mostly everything was working. The TV and the tub were the only things I had issues with. Staff was great, easy to get a taxi, there is no uber in the area. The amenities were awesome, like the pool, lazy river and gym. The dining we mid.
Verified traveler
2023년 10월
“Hurricane”
+Hurricane Otis destroyed the hotel, it was poorly built, specially the windows, not up to hurricane-proof code
+No está mal, pero la habitación olía a humedad además que ya se ve algo viejito.
+Todo muy bien, excelente atención
Verified traveler
2023년 10월
+Sensacional la estancia gracias al personal del hotel 100 por ciento recomendable
+aunque es construcción antigua, se encuentra en buenas condiciones
+Te invitan a Vidanta y te hacen perder un montón de tiempo para venderte una membresía
+Avoid, unless you want something cheap, and I mean cheap. There is no WiFi in the rooms. The light in the rooms is miserable. Its impossible to read with such light. There is no restaurant for breakfast inside the property. If you want to have a breakfast, staff will send you to their parent hotel, Vidanta, which is 5min driving. You will get several calls a day to your room from their time share vendors requesting you to waste your time to sell you a time share. If you want a late check out, they will want to charge for that. Besides all that, the property is dated, with poor maintenance. No reason to go back there.
“Estupenda opción”
+He viajado a este hotel durante muchas ocasiones y es una estupenda opción para ir en familia. Tiene un pequeño club de playa muy tranquilo que está solo al cruzar la calle. Las habitaciones son muy espaciosas y tiene una buena cocineta. Yo realmente recomendaría un cambio de tapicería en las sillas de la habitación pues por lo menos tiene 20 años el mismo tapíz y está muy sucio y viejo. Ojalá lo hagan pues es un lindo lugar del que disfrutamos mucho por su localización y tranquilidad. Es dificil mantener un hotel viejo en buenas condiciones y en su mayoría está bien mantenido.
+Buena atención y servicio al cliente. Había muchas moscas en el pasillo y en la habitación. Las toallas las recogieron después de dos días. La alberca está muy bonita y tranquila.