이 호텔에 묵었던 투숙객의 리뷰로, 저희 호텔 공급사가 제공해요. 최근 리뷰 137개를 기준으로 한 점수예요.
Samana d.o.o.
슬로베니아 · 가족 · 2026년 10월
9.0“All ok. We got what we needed.”
+The room was simple and big. Bathroom clean and big. Breakfas was good.
Ciprian Daniel
루마니아 · 가족 · 2026년 10월
10.0+Locație ok, personal amabil, mic dejun modest
“The hotel was tied and needs updating , specially the shower, I would not classify this Hotel as 4 star!”
+Location was perfect!
−A Disappointing Night’s Sleep and a Question for Hotel Management Unfortunately, we had a terrible night’s sleep due to an extremely uncomfortable mattress. As we have a long drive ahead of us tomorrow, getting a good night’s rest is essential. This morning, I emailed reception requesting a room change. When we went down for breakfast, I followed up in person, and to their credit, the staff acted immediately and moved us to another room with a brand-new mattress. However, this leaves me with one important question. When we first arrived, I noticed that the hotel lobby was full of mattresses, suggesting that replacements were already being carried out. The hotel also appeared to be relatively quiet, so why were we initially allocated a room with such an uncomfortable mattress when new ones were available? I appreciate the staff’s prompt response and their efforts to resolve the issue, but surely a comfortable bed should be a basic expectation when booking a hotel. Good customer service is about putting things right, but ideally, guests shouldn’t have to lose a night’s sleep before the problem is addressed.
Wildenauer
오스트레일리아 · 혼자 · 2026년 10월
10.0+Nice modern hotel in a quiet back street.
“I won’t ever return.”
+Location was great, staff were pleasant
−The gym, how can it even be called a gym/fitness centre. The bigger problem, the AC was non existent.
Khaled
요르단 · 혼자 · 2026년 9월
9.0+Every thing is good
Hatym
보스니아 헤르체고비나 · 친구들과 · 2026년 9월
9.0“Good.”
+The comfortable room.
−The smell in the room.
+Nothing
−Rating: 1/5 Stars - Absolutely Disgraceful Experience Do not waste your money on this place. From the moment we stepped inside, the atmosphere was downright hostile. The staff were overtly racist and made us feel extremely unwelcome. To make matters worse, not a single employee spoke or even attempted to speak English, making basic communication a complete nightmare. When I confronted them and asked how a hotel could operate without anyone speaking English, one of the white-haired staff members rudely snapped back, "BECAUSE I'M TURKISH!",as if that excused their refusal to assist guests properly. The hygienic standards here are non-existent: Foul Odors: The corridors reek of a stomach-turning, stale stench that hits you the second you step out of the elevator. Dirty Bedding: The bed covers were visibly unwashed, stained, and clearly had not been changed after the previous guests. Disgusting, Recycled Food: Breakfast was appalling. They are literally serving old, leftover food day after day. To test my suspicion, I marked a piece of luncheon meat (lanshon) on the first morning. Sure enough, the exact same marked piece was sitting on the serving tray the very next day. Save you
Malalay
오스트레일리아 · 커플 · 2026년 9월
4.0+It was quite
−It wasn’t what they advertised, they changed for penthouse apartment but they put you in a small standard room😡😡