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“Terrible!”
+The hotel was closed down, yet my booking was accepted and payment received
“WORST EVER!”
+The premises are good but "under renovation" goes the claim from the receptionist. No power, a noisy generator was running which was switched off at 2am! Only 1 light bulb above the bed, no warm water, no tv, no food services! No running water after the generator was turned off! I moved to another hotel.
Verified traveler
가족 · 2020년 3월
+Nothing. No power. Dirty. Lift out of service. No tv .
“Nasty Experience at Nairobi UpperHill Hotel”
+The experience of my stay at Nairobi UpperHill Hotel was awful. The place is abandoned, both the hotel and the neighborhood. The hotel is old and unrepaired. The walls have mold due to water soaking in them. The corridors are dark with no lights, I was actually scared for the first night thinking that probably someone might attack me. It does not look secure at all. The bathrooms are old and worst of all not hot water. It was a nasty experience! The photos on the web are very deceptive
Verified traveler
2019년 8월
+They do not changed my duvet and my pillows was sdme like 3 days
Verified traveler
2019년 7월
“Nyachol”
+My stay was amazing!
+I did not set any expectations since I had read the reviews (which were not so good) and the hotel was cheap. All I wanted was a room to lay my head down because I had events to attend within the city and did not want to drive home to Kajiado county. The room was ok. Water was luke warm. Appears there was a power issue when I checked in however they got a generator. I believe the place needs a facelift. It is in a good quiet location and it can do so much better with a little attention.
Verified traveler
2019년 6월
+Constant interruption of electric and internet. No TV service although there was one in the room. Quality of food was horrible. Rooms were in desperate need of repair. Rooms were not what was advertised on Expedia website. Water was cold for most of time. Power for for hotel was dependent on a generator constantly running. Workers operated a kitchen at times with no electric or running hot water.
Verified traveler
2019년 5월
“A home away from home”
+A beautiful and quiet place to stay, either short or long term. The proprietor is the best host ever! The hotel bar and music is very good.
+Hello, Nairobi Upper hill hotel is well situated, however the staff are not well armed with information and power to address issues raised by the clients.