이 호텔에 묵었던 투숙객의 리뷰로, 저희 호텔 공급사가 제공해요. 최근 리뷰 200개를 기준으로 한 점수예요.
mehrdad
멕시코 · 혼자 · 2026년 10월
+Great hotel modern and very nice pool on the roof relax and accommodating
Amanda
미국 · 커플 · 2026년 10월
“Great value!”
+We went in the off season and it was the least expensive place we stayed during our month in Mexico. The room had a comfortable bed, hot shower with great water pressure plus shampoo and conditioner, the room big enough for my husband and I to do yoga. The breakfast, I agree with previous reviewers wasn’t the best (no milk for the coffee or cereal) but given the cost I was happy to get anything. It was a great deal!
Adriana
아르헨티나 · 커플 · 2026년 10월
“Todo muy bien en el hotel.”
+Habitación espectacular, muy buena cama. Todo el hotel muy cómodo, la terraza, pileta. El personal muy amable.
“Le personnel est adorable, accueillant et toujours disponible. Toute l’équipe est à l’écoute, bienveillante et prête à a”
+Hôtel calme, bien située
Vic97
마르티니크 · 커플 · 2026년 10월
+Emplacement impeccable pour les excursions L hôtel est très beau : cadre jardin hall d accueil Chambres très spacieuses Parking souterrain Personnel très serviable Pt déjeuner rooftop correct
−Les matelas méritent d être revus, on s enfonce donc pas très confortables Propreté rideau de douche Sans ces 2 points cet hôtel serait parfait
Leguizamon
멕시코 · 혼자 · 2026년 10월
“Mejorar su publicidad qie sea ma fácil de reservar”
+Esta limpio cómodo
−Mala publicidad, hice una reserva y cuando llegue al hotel era otra cosa distinta No lo qie decía en los anuncios
Reyna maria
멕시코 · 혼자 · 2026년 10월
+Muy buena atención, la ubicación y la cama bastante cómoda. Lo volvería a elegir
Brooke
미국 · 커플 · 2026년 10월
+We really enjoyed the convenient location, the rooftop pool and complimentary breakfast. The hotel was quiet and clean, beds are really comfortable
−For context we stayed here two nights actually. It was a last minute decision to go back because the first night stay was great. Staff was very helpful, said parking was free in their garage, and we had a great stay. Coming back the second night, we checked in, and were placed on a ground floor room. I’m not sure what happened but since there are pools attached to the ground floor rooms the water seemed to be in the room, it smelled like wet mold. When ask to change rooms (mind you this hotel is completely empty with 5 floors) we got attitude, and after getting another room now the receptionist wants to say we need to pay 200 pesos for parking. Honestly ridiculous for checking in at 12 am and we were just sleeping for 4 hours before our flight. This hotel was great, with the prices and accommodation but that experience completely ruined it. They need to clean and get rid of the water on the first floor rooms (doesn’t help with the infestation of mosquitoes). Smells like sweat and mold. Hope they can work on this for future guests. Also, please provide soap for guests.. was only given shampoo and conditioner both nights. Never been to a hotel and just given those two things.
Rafael
멕시코 · 혼자 · 2026년 10월
+NAALA est un hôtel très beau par son architecture avec un jardin Zen avec deux cascades artificielles, qu'invite à la lecture, la réflexion, le repos. La chambre est grande et confortable, en cadeau une belle terrasse, la piscine sur le toit est juste magique, avec une vue sur la mer et la jungle à couper le souffle, pdj inclus ( omelette, café, fruit, granola) servi au restaurant sur le toit, bref une excellente séjour à Tulum, expérience à refaire !!!! Merci au personnel qui travaille dur pour garder cette propriété impeccable.
−Rien
Carles
멕시코 · 커플 · 2026년 10월
“Una de las mejores opciones en Tulum!”
+NAALA se ha convertido en uno de mis hoteles favoritos en Tulum sin duda alguna. El ambiente, las habitaciones, las camas, el personal, la ubicación y las amenidades, los desayunos… Me gustaría poder destacar una cosa, pero es que para mí, todo ha sido perfecto cada vez que me he alojado en este hotell.