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“Poorly managed and poorly maintained.”
+Worst motel stay ever. Cheaply built and furnished prefab building we were in was poorly managed, poorly maintained. First room we were given had not been cleaned - trash, dirty dishes, dirty bedding. Second room had no heat on a night when it snowed. Off-site owner was no help - a friend of the owner and her husband tried to help, fixed the heater temporarily, and brought a space heater on the second day. Owner did not respond to text. AND it was expensive.
Verified traveler
2018년 10월
+Niko one around non arrival. Could sTV working within living quarters of the home, but no one answered the door bell. Finally, after having on the windows a very young child came to the door and told us to just go to the unlit and the key was inside. The rest was good.
+We stayed 2 nights while visiting Mount Rushmore and Custer State Park.
“Loved it!”
+Very clean and quiet. Great value for the price
Verified traveler
2018년 9월
+Nice quiet location and the room was comfortable, however when we had a neighbor next door it was obvious the walls were very non sound proof. Easy to hear the people next door talking and what they were saying.
“Nice, locally owned motel”
+The staff was very nice. The room was very clean. The outside of the hotel was rather run down.
Verified traveler
2018년 9월
“Employee Parking???”
+Oddly, seemed; both days... apparently EMPLOYEE vehicle parked in drive through, blocking what would normally be lane for guests to check in at office door. Even a seecond vehicle, it seemed, parked, fair blocking door, as well as any parking near office entrance. Any attempting park near office to check in, then tending block entire 'frontage'/passage from highway access point across to rooms. Seems such space ought NOT be, round the clock, day after day, blocked.
Verified traveler
2018년 9월
+Overall nice place. Great location. Rooms clean and enough room for 2 people. Wish I could’ve opened the window but it was full of spider webs and the trailer park is like 5 feet behind the window.
+Decent place but got a TEXT from the hotel after we left accusing us of taking a blanket and telling us we'd be charged $59 for it. We didn't take a blanket and thought the way they went about contacting us and addressing the issue was really unprofessional.
+We loved the rustic cabin feel of our room. My daughters and I loved our 2 night stay in Custer at Mystic Valley Inn. It was our favorite place to stay during out 2 week road trip. The staff was so helpful as well. We will be back someday.