이 호텔에 묵었던 투숙객의 리뷰로, 저희 호텔 공급사가 제공해요. 최근 리뷰 103개를 기준으로 한 점수예요.
Sofia
모로코 · 커플 · 2026년 10월
“Chambre sale et hôtel décevant”
+Le seul point positif reste l’emplacement et la gentillesse de Youssef.
−Séjour très décevant. L’accueil est mal indiqué et se trouve au niveau du café de l’hôtel, sans aucune signalisation claire. La chambre était très sale, avec beaucoup de poussière, des équipements détériorés, des taies d’oreiller qui sentaient mauvais et même un sac en plastique laissé dans la salle de bain. De plus, l’établissement m’a contacté avant mon arrivée pour me proposer une chambre plus grande au même prix. Sur place, j’ai découvert une chambre décevante, avec une minuscule fenêtre donnant sur un mur, dont seule une petite partie s’ouvre. Le changement présenté comme un avantage s’est finalement révélé être une très mauvaise surprise. Je ne recommande pas cet établissement.
karam
사우디아라비아 · 가족 · 2026년 9월
“Clean room with a great location but the air conditioning was the worst”
+Very good location, the host is very responsive
−There is no air-condition in one bed room and the weather was very hot
TAREQ
쿠웨이트 · 혼자 · 2026년 8월
“Yusef is very kind and ithers in the reseption”
+staf are very friendly and helpfull and place are perfect
−nothing
Victor
벨기에 · 가족 · 2026년 8월
“! This place is a SCAM !”
−🛑 THIS IS AN ABSOLUTE SCAM! 🛑 They sold the suite I booked to someone else for a higher price and tried to force us into a tiny standard room or dump us at a cheap hotel. I booked a Deluxe Suite featuring a separate bedroom, living room, kettle, and washing machine for myself and my two elderly parents. Upon arrival, the receptionist claimed the suite wasn't ready. Then came the lies: he claimed there was no washing machine and offered a "free laundry service" if we turned in our clothes a day early so they wouldn't mix with hotel sheets! He also said cooking and kettles were forbidden. When I demanded the suite, I paid for, he showed me a tiny 2-person room with a third bed underneath. When I confronted him with my reservation, he made up an excuse that his system said: "deluxe suite (standard suite)" and absurdly claimed standard suite is not deluxe suite! I told him I had canceled another hotel and booked here because of the good reviews (it now seems the small number of reviews might also be another scam). He then offered to book me another hotel, even asking which hotel I had previously booked so "maybe we know them and can swap you there" When I called out his scam tactics,
Александр Сливка
네덜란드 · 가족 · 2026년 7월
“Дуже брудно.”
+Дуже гарне розміщення в місті.
−Дуже брудно. Персонал посміхається, але нічого не робить. Замовляв дві окремі кроваті, але по приїзду побачили дві кроваті з'єднані в одну. На прохання зробити так як замовляли отримали відповідь. Нема кому робити, робіть самі. Ванна дуже стара та брудна.
“اقامة قصيرة ورائعه”
+الى يالوفا الجميلة كانت الاقامة لمدة يومين في هذه الشقق الفندقية الجميلة حيث الموقع المميز والخدمة الرائعه وطاقم العمل الخلوق المريح حيث ان الفندق يقع في قلب المركز في يالوفا مقابل الحديقه بضع خطوات تفصلك عن سيارات التاكسي وكل الخدمات قريبه منك لا تحتاج الى سيارات اجرة شكر وتقدير لكل من يوسف - موظف الاستقبال ديلارا - موظفة الاستقبال
Moussa
사우디아라비아 · 혼자 · 2026년 5월
“شكرا على حسن تعاونكم”
+الموقع جدا ممتاز في وسط السوق والمحلات التجاريه والمطاعم قريبه جدا والموظفين متساعدين وبالاخص موظف الاستقبال يوسف. شكرا لكم
−لا شي
Victoriia
우크라이나 · 혼자 · 2026년 1월
+I had a short stay at MySmart Hotel in Yalova, but it left me with truly pleasant memories. Despite the rainy and gloomy weather, the staff managed to create a warm and sunny atmosphere throughout my visit. They kindly offered me early check-in when I arrived tired after a long flight, and even arranged an early breakfast the next morning since I had to leave before the regular breakfast hours. They also helped me call a taxi. While the hotel itself may not be the most impressive at first glance, the service and the staff are absolutely outstanding , and that's what really matters. People come to people, and this team made me feel genuinely cared for. I will definitely come back here again. Thank you to all the staff for making my stay so wonderful!
Salem Rasljanin
아랍에미리트 · 커플 · 2025년 10월
+Location, friendly staff
−Overall look & feel of the room, poor finishing, lot of wear and tear, the list goes on ...
+personnel très agréable, bon emplacement, établissement très propre.
−tout était appréciable