이 호텔에 묵었던 투숙객의 리뷰로, 저희 호텔 공급사가 제공해요. 최근 리뷰 200개를 기준으로 한 점수예요.
“Lovely place to chill”
+Lovely large clean room, very large bed comfy bedding so good, shower and bath, Dinner great breakfast ok
−Buffet breakfast but that’s my own opinion
CHRISTOPHER
영국 · 커플 · 2026년 11월
+It was fine and good value for money. Staff kind and helpful
Frederick
영국 · 친구들과 · 2026년 11월
“Comfortable stay”
+Most things. Staff were friendly and helpful.
−Not much
Tasmin
영국 · 커플 · 2026년 11월
“Relaxing & A Beautiful Hotel!”
+We loved the overall room, location and the staff. The cleanliness and the whole ambience of the setting. We chose to have breakfast in the pod too which was a lovely addition.
−The only things we would flag is the room service there was a few issues with their app booking system but the staff were very obliging and helpful. Our toilet didn’t always adequately fully flush, but not a problem to us. Our amenities and everything within our room was in good condition and we are grateful for our stay.
+The receptionist was laid back and humorous which set a comfort for the stay. Unusually i didnt ask her name but i was fatigued from a long drive from London. The rooms were lovely and warm and pillows were plump and soft comfortable.
−The shower could have had more pressure to it. The water pressure on bath and taps were awesome.
Kelly-Marie
영국 · 혼자 · 2026년 11월
“Not great”
+On arrival the first thing I was welcomed with was their large statue covered with dominoes pizza boxes there was staff their so no idea why they wouldn’t of moved them. It’s not the smell or sight you want to first see.
−In my room there was no throws or scatter pics as seen in the pics on here. White bedding nothing better than a travel lodge. No water in the room and no biscuits. I asked to move rooms as it was very dark and I felt maybe the lack of throws cushions etc was just that room. The lady told me she would be straight up it was 11 pm so I waited in the corridor. I was there for over 30 minutes! Take. To a room the same no water no pillows no throws. I asked about the pillows and throws and was told I don’t know maybe there all dirty. I asked to order breakfast to my room and was told he would sort it. I also asked for me to a borrow an iron that didn’t come. Morning came no breakfast. I waited u til check out and no iron. I tried to call reception constantly no answer. So in the end at check out I bought a fish finger butty told I was too late for a breakfast item. Despite ordering it. The whole point of wanting it in my room is I don’t like to dine alone. Despite complaining about these issues nothing was done to make it better or at no apology. I also was unable to get a bath as the taps where putting lots of black bits in the water which was awful pics provided.
“Really enjoyed our stay and would have extended if we didn't have to leave for another appointment”
+Very friendly staff, nice room, excellent food
Bernard
영국 · 커플 · 2026년 11월
“Bed and bath bad, staff great.”
+Quiet in lovely grounds and reasonably close to the M5. Food good and staff friendly and helpful
−NO LIFT. Our room at top of 50 stairs, we got the feeling we got this room because we booked via Booking.com. Should have been more warning about this as we are both in our 70’s.Bed very hard and uncomfortable. Bath was awful, nearly got stuck in it as sides had been reduced to save water so literally wedged in with no easy way to get out. Shower luke warm.
“Was good Staf was brilliant all was perfect”
+Prefect
−No frightening on the rooms
Lillian
영국 · 커플 · 2026년 10월
“A lovely stay, only spoiled by having no lift”
−No lift