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Whitney
미국 · 커플 · 2026년 10월
“We really enjoyed our stay”
+The view was nice and the room was excellent
−It just seemed busy upon arrival
N3243PUbradj
혼자 · 2026년 8월
“Had a great stay”
+Loved the location of the hotel. Was greeted promptly by guest services. Shea checked me in and she was very helpful familiarizing me with the property. Nice room, nice view of the lake.
“Wonderful stay, excellent service”
+We had a fantastic stay at this Marriott property! From the moment we arrived, Ishel and Wes at the front desk were incredibly friendly, welcoming, and helpful, setting the tone for a wonderful visit. Our room had an amazing view overlooking the lake, and taking a walk around the lake during the evening was a huge highlight. The hotel interior is beautiful, clean, and well-organized, and we especially loved spending time at the pool. The convenience of being able to walk to nearby local restaurants was another major plus. Overall, top-notch service and a great experience, we highly recommend staying here!
thomasquick90
출장 · 2026년 8월
“Best Marriott I have been to”
+I have been to other Marriotts but the staff experience is like no other here. Kassie, Ezra, and Austin were the BEST. I travel a lot for work and have been to other hotels but they made it a lot of fun. Would highly recommend coming here and go see Indy properly. They make the best Negroni on top of all that.
kevinbA6010ZP
출장 · 2026년 8월
“Customer service across the board.”
+Message to Mike (GM) and Amir (Director),Amir and Teriz in the concierge lounge went above and beyond during my stay. Tending to my requests during my stay and Kassandra who served us lunch from the restaurant in the lounge. They should be recognized for customer service and professionalism. Great staff and I would recommend this hotel to everyone.
“A Promising New Chapter”
+I recently returned to the Marriott Indianapolis and noticed one odd change is a new $10 daily parking fee which doesn't really make sense given the large open lot and surrounding businesses with ample parking. I hope the new hotel management eliminates this practice. Without elite status, I added lounge access for $21 a day ( it was added to the room rate). The breakfast was typically repetitive, but a good value compared with a full restaurant meal. The property remains exceptionally clean, spacious, and well-equipped, though proper clothing drawers in the rooms would be a welcome improvement. The real standout is the phenomenal staff. The front desk team is incredibly helpful, lounge attendant Teriz is an absolute gem who takes wonderful care of guests and Chef Teo does a fantastic job in the kitchen. I got the pleasure of meeting the new General Manager. While chatting with Teriz about ways to improve the lounge, he introduced himself and genuinely welcomed my feedback. More breakfast variety, cohesive evening offerings, and themed nights could make the lounge much more appealing and would warrant keeping the evening food available a little later. Changing the lounge’s libation
“5 star hotel!!!!”
+Location is great since it is next to Keystone Mall. It's very clean, food is awesome and staff goes above and beyond for the guests. Nice atmosphere in restaurants and the bar. Hope to return again soon!
“Dee and Sidney”
+Had a meeting in the hotel, and the experience was amazing. I’ve stayed here before, but Dee and Sidney made it special this time. I’m a Bonvoy member, so Dee gave me a free water. Then some advice for my interview. Sidney helped my WiFi connection so I looked professional the entire time. Finally a high five after a successful interview. Helping me stay calm and relaxed before was instrumental, and I’ll come back to stay!
aleishiaw2025
출장 · 2026년 8월
“Everything was booked downtown”
+Sidney helped us when we were incredibly lost and was able to clearly direct us to the next event or location that we needed to get to they were able to get us the room that fit our needs tell us where everything was in the area as far as where to find and shop. We enjoyed our time and we would love to return.
O4207XEcarolynd
출장 · 2026년 7월
“Beautiful hotel, great staff!”
+Always a great experience here. Beautiful hotel, great staff - for meetings and check-in too! Nick Shoemaker took great care of me and my room is beautiful. Love the view of the lake and city skyline. Food was very good too. I definitely recommend them for a stay and for great, great service on meeting setup. They really know what they’re doing and take good care of us every time.