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fadoua
모로코 · 가족 · 2026년 8월
“Séjour détente tout y est dans cet hôtel j’applaudis le personnel qui était au top vraiment tout le monde . Merci et à b”
+La gentillesse et les petits soins du personnel rien à dire au top
−Rien la vérité
hassan
모로코 · 커플 · 2026년 8월
+Bon sejour, personnel exceptionnel
“Grande arnaque”
−Tout
“Great time and relaxing”
+It was very relaxing.
−We had to keep chasing to get something done.
“Une expérience ratée, qui nous laisse malheureusement une très mauvaise impression de cet établissement.”
+les réceptionnistes, le personnel du buffet, les serveurs, les cuisiniers ainsi que le personnel des bars, notamment celui de la piscine et de la terrasse, ont été très sympathiques. Une mention spéciale à Oussama, particulièrement gentil et professionnel.
−Plusieurs éléments ont malheureusement fortement dégradé notre séjour. Dès notre arrivée, l’agent de sécurité à l’entrée s’est montré particulièrement désagréable. Nous avons également dû attendre près de 20 minutes devant notre chambre, qui n’était finalement pas prête malgré la confirmation de la réception. La climatisation était défectueuse, très bruyante et fuyait. La porte du balcon était coincée et le téléphone de la chambre ne fonctionnait pas. Malgré notre réclamation, le problème de la climatisation n’a pas réellement été réglé et nous avons dû mettre des torchons au sol afin d’éviter de glisser. Nous avons également trouvé un cafard mort dans la chambre dès le premier jour. Mais le plus grave reste ma chute sur la terrasse, devant la scène. Je suis tombée lourdement, au point de ne pas pouvoir me relever seule. J’ai eu de nombreux bleus, le bras gonflé et du sang au niveau du nez une fois arrivée dans la chambre, avec ensuite de fortes nausées et d’importantes douleurs. Ce qui m’a surtout choquée, c’est qu’aucun membre du personnel présent sur place, ni aucun animateur, n’est venu m’aider ou simplement prendre de mes nouvelles. Seuls quelques vacanciers, que je remercie s
+Rien
−Les photos présentées n'ont rien avoir avec la réalité. C'était une honte et arnaque.
“Het was zalig 🫶🏽”
+Het eten was heerlijk en gevarieerd, de hygiëne zowel de restaurants als de kamers. Alles was super proper.
−Ik ben nu al voor de 3de keer geweest een kleine opmerking : ze mogen kwa shows iets meer tijd insteken en van 2022 is er amper iets veranderd aan de shows
“A ne pas refaire”
+Chambre spacieuse
−Repas peu variés et pas a la hauteur, personnel n’est pas professionnel
“Moroccos gem”
+The staff are amazing ! All es really friendly and helpful. Nothing too much for anybody and you feel like you’re the most important person into the room to them when they’re you serving you and generally being very friendly special shout out to the Bard staff including Ali and crew in the evening and Karim who worked in the day Antura staff in the dining area and kids area/kids club mini disco and pool bar. From start to beginning the reception given was helpful, friendly and knowledgeable they even helped us get a cheeky McDonald’s delivered! Every day the rooms were tidied fresh towels and we even got some of our clothes washed for us after it fantastically dirty experience of going on the quads -which was amazing by the way! The pools clean tidy area it was easy to get a bed and food was available from early in the morning to the evening all around each different area. Some some of the food was a bit different what we’re used to at home but there was something for everybody and everything was fresh. To get to the Hotel from the airport was about half an hour in a private taxi about £15 although you could get the Hotel mini bus which was cheaper but dropped you off on the outski
pinkypigHerts
가족 · 2026년 7월
“Good but needs improvement.”
+Just got back from a lovely holiday from this hotel. However, there were some aspects that were dissipating. On arrival to the complex we were advised our room would be ready at half 2 and to come back to reception then. We did this and reception advised us to see a man outside. The guy pointed on a map to where our room was and we basically had to find our way. No bell boy service was offered to us.we had been up since 1am so was very tired then expected to drag our luggage through 45 degrees heat and try to find our room. It was not easy. Personally I have arthritis in both hips and my back. I’m unsure why we were not offered a bell boy because you did see him on occasions. Overall not best first impressions. There was a fair few issues with our room. None of the plug sockets worked so we’re were having to charge power banks through the USB port from the TV all holiday. Our toilet constantly trickled, the shower head holder was broken so had to shower holding the head and the main issue everyday we had was we were only left with one towel. Everyday I was at reception complaining about this. There was 2 people staying in the room and I don’t think it’s a lot to ask we have 1 towel