이 호텔에 묵었던 투숙객의 리뷰로, 저희 호텔 공급사가 제공해요. 최근 리뷰 56개를 기준으로 한 점수예요.
+No cable.. return to property at 10:45 pm the gate was closed. I had to open the gate to enter the property. Pathway to my room was dark. I found this to be unsafe. Overall staff members were pleasant.. property needs to be renovated. Poorly kept.
+I booked a king room with patio and ocean view and got a room with a double bed and no ocean view. The room was not clean. There were roach droppings under the pillows and soils on the pillow cases. The towels were old and discolored. We lodged a complaint with the Manager, who apologized, but stated that what we booked is not what she is seeing on her end. We decided to leave because we were not getting what we paid for and was promised that we would get a refund and 25% off on our next booking with the property. I am still waiting to be refunded!!
+Landscape and ocean view was good. I also love the gazebo. The room was disgusting. The bathroom smells of sewage and tiles were dirty , plus no running water in the pipes, therefore , unable to bathe or flush the toilet. The white towels, and sheets were dingy. The smoke detector was also missing. I stayed for 1 night due to the poor conditions. However, the staff team were supportive and kind. They tried to accommodate us as best within their power.
“A beautiful spot”
+The parking was easy and the hotel is in a lovely position surrounded by blue sea. We were warmly welcomed with complimentary bottles of water and a welcome rum punch or beer. We were also given an upgrade to a front facing room which was much appreciated. The super king sized bed was really comfortable. There was a large fridge, kettle and mugs provided, just take your own coffee. The shower had plenty of hot water. The air con unit is quiet and works well, it is peaceful and we slept really well. You get a lovely sunset which we enjoyed from the gazebo which is lit with fairy lights. Dinner and breakfast were both excellent in quality and the menus are really nice, although some of the ingredients may be missing (Greek salad minus the feta) The callaloo parcels were just divine! I wanted the chefs signature herb crusted chicken but was warned off by the waitress saying it would take an hour to cook. Instead we ordered chicken pasta and goat curry which then took over an hour and a half to arrive. By the time our main course arrived 2h after we’d initially sat down we were past wanting to eat much. The locals seem to know to order in advance so it is ready when they arrive. If we
“Sad to see Luna Sea in this state.”
+Used to visit a lot and it was excellent. Nice setting with beautiful sunsets.
−Has deteriorated from previous visits. Looks very run down and staff seem disengaged.
“Very good”
Victoria
멕시코 · 커플 · 2024년 12월
“Beautiful view from a tranquil spot.”
+Stephanie at the bar and restaurant was so kind and helpful. The food was amazing. We enjoyed all that we ate at lunch, dinner and breakfast. The view from the room was beautiful too.
−Kind of pricey for a hotel in this area.
Pamela
미국 · 커플 · 2024년 11월
“Wonderful, wonderful day in a very special place.”
+Stunning ocean views on three sides. Excellent breakfast and dinner in the restaurant. We particularly enjoyed the complementary kayaks. We paddled out to watch the sunset at a local bar both nights, and also out to the reef for snorkeling. If you enjoy kayaking/snorkeling /chilling out with amazing views I urge would definitely recommend adding Luna sea in to your itinerary.
−Nothing
“Exceptional”
+Linda! It's your Colorado friend from Breckenridge. Thank you again for making our 1 night so special and for being one of our favorite people we met along the way. Your facility and your staff were SO genuine and caring. And the food at your restaurant was INCREDIBLE. To any reader debating staying here, I highly recommend it.
+the whole place is undermaintened, we could hear loud bad words from the staff from the kitchen, rooms needs painting, the bathrrom roof leaks. the place is definitely not good value for money. i would never return there