이 호텔에 묵었던 투숙객의 리뷰로, 저희 호텔 공급사가 제공해요. 최근 리뷰 18개를 기준으로 한 점수예요.
Nnyepi
보츠와나 · 출장 · 2025년 7월
“Good place to stay”
+Breakfast was good
−Would have liked to have an air conditioner to keep the room warmer.
Anonymous
가나 · 출장 · 2025년 5월
“Very frustrating and disappointing”
−I spent six days at Lumina Suites, and it was one of the most disappointing hotel experiences I’ve ever had. I was traveling for work and absolutely needed a reliable internet connection to complete assignments and conduct homework after training sessions. Unfortunately, the internet in my room was so poor that I couldn’t connect at all. On the first day, I explained the situation and insisted that I needed to work in the evenings. However, the staff refused to change my room. A gentleman at the reception,who I believe was filling in temporarily,spoke with the manager, but nothing was resolved. I had to wait until around 9 PM for another receptionist to arrive, who finally allowed me to use a different room to work, although I still had to return to my original room to sleep. I didn’t understand the logic behind this arrangement. The same issue continued on the second day. It wasn’t until Wednesday that they finally agreed to change my room permanently to one with a better internet connection. However, that new room had its own issues: the fridge was extremely dirty, and one day the room wasn’t cleaned at all. When I reported this to the reception, the staff member simply said he w
Marisol
스위스 · 출장 · 2025년 4월
“Good for a short inexpensive stay but management still needs upgrading to cater for working professionals passing throug”
+All the Staff were very kind and friendly. I felt comfortable and safe. I had a clogged sink and this was taken cared of right away which I appreciated. The bed was quite comfortable. Location is 8-10 min walking distance to village market and 5-6 min to the UN compound.
−I understand that this is a new establishment and therefore still undergoing some improvements. Bathroom drainage system emitted a smell. However if you come for work , it’s good to know that internet is not at all functional for working in the rooms. There is really no restaurant on site. There were power outages during my stay and they do not yet have back up generators or power supply which is a problem if you want to plug phones or take a warm shower. I was given a solar lamp to use and was told that they were working on the generator.
Senthilkumar
마다가스카르 · 출장 · 2025년 4월
“Very good”
“Exceptional”
+The best part of us the help of Jay Munga, who has been very helpful for every issue we had. The bad part is the Internet, had some coverage problems in the room.
Vasco
모잠비크 · 출장 · 2025년 3월
“Very good”
Ahmedqadar
케냐 · 커플 · 2025년 2월
“Exceptional”
Mohamed
영국 · 출장 · 2025년 2월
“My stay was delightful, marked by outstanding service and a comfortable atmosphere.”
+I really enjoyed the excellent service provided by the staff, who were attentive and always willing to help.
−One aspect I didn’t like was the limited dining options available on-site, which could be improved
Laufata
영국 · 출장 · 2025년 2월
“Exceptional”
Ononuju
에티오피아 · 출장 · 2025년 2월
“Exceptional”