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Mattias
스위스 · 커플 · 2026년 10월
+Fantastic location right by the beach. Great laid back atmosphere with plenty of lounge seats
−Property difficult to find and inside a national park. Water was cut several times and room was not cleaned. Red algues in sea but nothing you can do about that.
“Libélula , ideal para desconectar y reconectar 💞”
+Fue un gran acierto encontrar este lugar! Estuvimos super relajados y disfrutamos mucho. El buen Fidel se lleva la estrella, él estuvo siempre pendiente de lo que se nos ofreciera, hasta le pedimos que si veía tortugas en la noche nos despertara y así hizo! Fue una experiencia increíble. El señor José Manzur también muy atento y cordial. La cama de la habitación de las más cómodas! Y las almohadas también súper cómodas. El último día nos tocó la playa súper limpia y sin sargazo, hay un par de gatitos hermosos! 😍.
−Los baños no ofrecen mucha privacidad y aunque fui con mi pareja era bastante incómodo entrar al sanitario. Lidiamos bastante con los horarios de agua y luz para bañarnos, sin embargo Fidel nos ayudaba siempre a que se solucionaran.
Laurent
프랑스 · 커플 · 2026년 8월
“Bien mais quelques soucis qui aurait pu faire que c’était bien.”
+La sympathie de l’équipe de l’hôtel et la vue de la chambre malgré les algues.
−L’eau coupé dans la chambre. Nous l’ouvrions et fermé à nos besoins. Manque de clarté au niveau du nom de l’hôtel. Mettre le nom de l’hôtel sur la porte au minimum ! Beaucoup d’algues sur la plage pas possible de se baigner.
Gustavo Sergio
멕시코 · 커플 · 2026년 8월
+A vista do quarto era fantástica e a noite de lua cheia foi maravilhosa. O atendimento do pessoal também foi excelente.
−A praia estava cheia de sargaço e não dava para entrar no mar nem para caminhar na beira.
javierad903
친구들과 · 2026년 6월
“Libelula Love”
+Libelula is a wonderful, comfortable and special place where you can really feel the energy of Tulum’s natural surroundings. It’s a hotel that makes me feel right at home. During my stay, I really enjoyed the surroundings - I even spotted some huge turtles at night!! A unique experience! The rooms are extremely comfortable and give you a sense of luxury whilst being immersed in the jungle. The food is exquisite, made with the finest fresh local products - Mexican cuisine with a gourmet twist that you simply must try. The staff are very helpful and friendly. It’s the best way to experience the real Tulum, waking up to the sun rising over the sea. Thank you for making this a truly memorable experience!
Friedrich
독일 · 가족 · 2026년 5월
“Ich würde gerne wieder hingehen”
+Sehr gute Lage, sehr freundliches Personal mit Improvisationstalent und guten Anregungen für abwechslungsreiches Sightseeing
Caroline
프랑스 · 커플 · 2026년 4월
“Séjour chill dans un endroit où lon se sent seul au monde sur une plage paradisiaque !”
+C’est un endroit incroyable d’une grande beauté! L une des plus belles plages que j ai vu et le cadre est incroyable !
−Il y a eu un souci sur l eau pendant notre séjour mais la beauté du lieu et la gentillesse du personnel a compensé l absence de douche je b rentrant le soir !
“Top notch”
+Incredible, world-class service, excellent food and overall high vibes makes Libelula one of my personal favorite destinations in Tulum in my 10+ years of visiting.
“Très bel endroit et calme”
+Bel emplacement proche de la plage et dans la réserve. Jolie chambre dans les arbres et bien aménagée. Matelas sur la plage confortables
−Interdit de consommer notre nourriture et boissons, le restaurant propose des bouteilles d’eau à 180 pesos.
Mikayel
미국 · 커플 · 2026년 4월
“Jorge, Armando and the entire team were so hospitable and supportive. The hotel was incredible.”
+The team at Libélula was very supportive, helpful, and friendly. They felt more like hosts than hotel staff. The hotel property was incredible, with great design, craftsmanship, and amazing views of the sea.
−Nothing