이 호텔에 묵었던 투숙객의 리뷰로, 저희 호텔 공급사가 제공해요. 최근 리뷰 61개를 기준으로 한 점수예요.
David Neuwen
오스트레일리아 · 혼자 · 2026년 9월
+The pool
−The room and the staff.
“Expérience très moyenne et beaucoup trop cher pour la qualité des chambres et des services”
+La piscine, l’ambiance zen
−Le personnel ne parle pas anglais et était désagréable et pas du tout serviable, les chambres étaient vétustes et trop chères pour le prix payé. Ils n’ont fait le ménage que le dernier jour malgré les demandes répétées.
El hachem
레바논 · 커플 · 2026년 8월
+We had a great overall experience. The location is beautiful, the atmosphere is very pleasant, and the pool and green spaces are lovely. The restaurant is also great, and we really enjoyed the food.
−Unfortunately, none of the employees spoke English, which sometimes made communication difficult. The breakfast was also too limited, with the same options every morning. The room keys were quite large and not very practical to use when opening and closing the door. Finally, the rooms are not well soundproofed, so at night we could easily hear noise from the neighboring rooms
“Malgré un beau cadre, le service ne suit pas”
+Le jardin & la piscine sont très agréables. Proche du centre. Mention spéciale pour la personne en charge du restaurant, très attentionné (et qui parle anglais!)
−La qualité du service fourni n’était pas à la hauteur du prix: le ménage est fait de manière complètement aléatoire (parfois oui, parfois non, parfois à moitié) et la propreté des chambres laisse à désirer. Également des difficultés de communication avec les personnes en charge de l’accueil et des chambres… lorsque nous soulevions les problèmes rencontrés, la faute était toujours remise sur les autres, au lieu de simplement chercher une solution.
AlThani
카타르 · 친구들과 · 2026년 8월
“Not clean”
+Very disappointed and dirty
−Not clean at all
Jonathan
영국 · 혼자 · 2026년 8월
“Beautiful hotel with very attentive staff and a very cool vibe.”
+This hotel is a superb oasis in a beautiful bustling town. Just a few hundred metres from the busy cobbled streets of Alaçati, it's spacious and serene. The staff are so attentive, and they really looked after us all, during our stay. The lively music around the pool took a bit of getting used to, but in the end, it just added to the cool, relaxed vibe. There are so many sunloungers and sofas to relax on around the pool and bar area. In the evening, the pool area takes on a very different feel as all the loungers go, and tables are placed and set for dinner. The restaurant has a great choice of meals and all the food was excellent. Breakfast spread was good too. It's very easy to catch a Dolmus from outside the hotel to take you to any of the beaches North and South and also Cesme. We also arranged a private tour of Ephesus from the hotel.
−We got a bit of a drain smell in our bathroom in the first couple of days, but it soon went.
Althani
카타르 · 커플 · 2026년 8월
“Wouldn’t stay here, wouldn’t recommend it.”
+Property was located a few minutes walk to the shops and restaurants
−Terrible customer service, front desk staff were very unwelcoming. Language barrier is expected but manage your frustration with guests we are all trying to make this work. Room was dirty, small and I think they forgot to make the bed with the mattress topper it felt like I was sleeping on wood. Although we gave reception our keys for room cleaning they didn’t clean the room. We also upgraded our room for our last two nights and our luggage was moved to our new room but kept outside the room… accessible to anyone who passes by. Anyways it’s a 3 star hotel for a reason I guess.
Sepideh
영국 · 커플 · 2026년 7월
“We have a lovely stay overal and very friendly staffs”
+The outdoor space and designs
−The cleaning services and not having any facilities in the rooms for making a cup of coffee or tea
Vazira
우즈베키스탄 · 커플 · 2026년 7월
“Делать лучше уборку, проверить двери и трубы от канализации , завтраки подавать чуть раньше.”
+Локация.
−Плохо убирались, в ванной и туалете был запах от канализации. Двери плохо закрывались в комнате.
+This hotel is so beautiful and peaceful, and the room is amazing. The staff was super helpful and nice. I'd totally stay here again next time I'm in Alaçati.