이 호텔에 묵었던 투숙객의 리뷰로, 저희 호텔 공급사가 제공해요. 최근 리뷰 52개를 기준으로 한 점수예요.
+We had a wonderful stay at Kombo Beach Resort! The views are absolutely stunning, waking up to the ocean just steps away was such a dream. The staff were incredibly kind and helpful throughout our stay. Special thanks for offering to extend our checkout time when our flight got delayed. The food does take a little while to come out, but it's totally worth the wait. Everything we tried was fresh and flavorful. Breakfast was a standout too, different options to start the day right. Overall, a lovely and relaxing spot. Would definitely recommend for anyone visiting The Gambia!
“Great Value”
+Had an EXCELLENT stay at resort. Staff professional and friendly. Wifi strong and reliable. Breakfast buffet was enjoyable and tasty 😋 Ocean view room was nice and comfy.
+I thoroughly enjoyed my stay and would come back again. Some things could be improved like getting clean towels more regularly, having the traditional food available everyday, and making the beach a little more private but other than that I have no real complaints.
+Unfortunately I did not get the opportunity stay at Kombo Beach Resort. I revieved a whatsapp meesage 2 days prior to travelling there for my Christmas family holiday informing me that due to new furniture being delivered to C block (where I would have being staying) I and a few other guests due to stay unfortunately have to be relocated to another hotel. My allocated hotel was Ocean Bay. I would fully reccommend it. The staff were extremely friendly and polite. I could not fault the service recieved. I will definately be returing to Ocean Bay next year. I've now been put off staying at Kombo Beach due to my bad experiance.
Verified traveler
2024년 11월
“Great hotel, lovely staff.”
+The hotel was lovely, rooms are newly refurbished and are clean. Beds are comfy and are made up beautifully each day. The beach is nice and right on the hotel front, the security makes it feel very safe to relax on. The only thing I would say is there is always a lot of sellers from the markets who come up to you on the beach constantly. The food was good, especially the Sunday bbq. The staff are also super friendly and helpful and just want you to have the best possible stay. The management however were not as friendly and seemed to just walk around the resort only saying hello and speaking to people who were “deluxe” guests. The only problem we had was they originally booked us down as B&B when we had paid for all inclusive so we had an embarrassing confrontation with the bar staff when they told us we couldn’t have drinks or lunch !! But this was very quickly rectified luckily.
+Customer service representative were rude and aggressive, I couldn’t sleep overnight because too many noise next door, I complained several times before the address the issue. Cleaners woke me up at 9am, they opened my door while I was undressed. Very unprofessional staffs.
+It was a beautiful area very relaxing. I enjoyed having the cats, dogs, and lizards as part of our stay. We had a mix up at check in and so it started out a little hectic and there was a power issue so that limited things otherwise it was well worth it
+Amazing service, beautiful resort.
Verified traveler
2024년 4월
“Great trip”
+Staff were wonderful, rooms comfortable and lovely shower. Room was spotless thanks to Awa S, who was so gentle and kind, and had a lovely conversation with everyday. A real credit it to the hotel. Food could be slightly better as limited choice but is decent. Beach and pool were fab
+I had an amazing stay with my husband.