이 호텔에 묵었던 투숙객의 리뷰로, 저희 호텔 공급사가 제공해요. 최근 리뷰 200개를 기준으로 한 점수예요.
Shokhrukhkhon
우즈베키스탄 · 혼자 · 2026년 11월
“Amazing staff and excellent service”
+Amazing staff and excellent service!
Viajeromundial007
가족 · 2026년 8월
“Exclusive and relaxing stay”
+We really like JW Marriott and have stayed at many JW hotels in different cities around the world. We normally have a good experience, but our stay in Beijing was especially nice because of the personal attention we received. The hotel is very comfortable and well located. As Titanium members, we also appreciated the good service during our stay. We really enjoyed the executive lounge. It is a nice and comfortable place. Mrs. Wang, the lounge manager, was always very friendly and helpful. It was especially nice for us to have someone who speaks very good English and who we could easily ask for help when we needed something. She helped us organizing different things during our stay and also made sure our room was comfortable, even helping us with the air conditioning so the air and room temperature was right for us. We really felt we had a personal attention during our stay, which we appreciated a lot. The Concierge team was also very helpful, especially with receiving and keeping track of our many packages. The Guest Relations Manager was also very nice and helpful. We also enjoyed the pool and spa, open until 11 pm. Both are very nice and relaxing after a long day in Beijing. Over
arielcM3913PL
출장 · 2026년 7월
“Great hotel”
+I stayed at the Marriott for a few days and had previously stayed at other hotel chains. I already knew that, since I was in China, communication might be more challenging. However, I encountered a somewhat concerning situation: very few staff members spoke English. This was not a major issue at the front desk, but during breakfast and other meals at the hotel, communication was quite difficult. At times, even simple requests, such as asking for salt, were not understood. I do not believe this is the employees’ fault, but rather the hotel’s responsibility. In my opinion, the company should invest more in staff training. It is not reasonable to expect employees, who may not earn high salaries, to pay for learning another language on their own. Offering complimentary English classes to staff would make a significant difference in the experience of international guests. Despite the language barrier, the staff were always polite and willing to help, and I was able to receive assistance every day, even if it sometimes required extra effort. The buffet is good, although on a few occasions I felt that some of the food had been reheated or had been sitting out for too long. In addition, th
Ching
네덜란드 · 혼자 · 2026년 6월
“Fijn verblijf zoals altijd”
+Ontbijt was prima. Kamer comfortabel en schoon.
−Er is geen lopend buffet meer in de avond
“Business Tip in Beijing”
+Good experience and location for business trip. Staff is kind and knowledgeable.
Márcio Cabral de Moura
브라질 · 커플 · 2026년 5월
“Confortável, sem fumaça de cigarro, mas com alguns problemas no café da manhã”
+Esse hotel foi escolhido porque era claramente dito que não se podia fumar no hotel e nesse aspecto a hospedagem foi perfeita. Em nenhum momento fomos incomodados pelo odor desagradável de cigarro em nenhuma parte do hotel, ainda que num dia vimos um resto de cigarro junto ao elevador de nosso andar e que fosse possível fumar nas mesas de fora do restaurante. No mais, a cama era bastante confortável e a limpeza diária do quarto era muito boa.
−A água da piscina era meio fria e não havia um local de banho com água quente que fosse misto. Até havia um no banheiro masculino e outro no banheiro feminino, mas que não podíamos aproveitar como um casal. No entanto, a grande decepção foi o café da manhã, especialmente porque chegamos ao Marriot de Pequim com uma expectativa alta gerada pelo período de 10 dias que passamos imediatamente antes no Marriot de Xangai. O buffet de café da manhã do JW Marriott Hotel Beijing tem grande variedade, mas a qualidade do serviço e das opções deixou a desejar. O leite integral ficava ao lado do leite desnatado, em garrafas sem rótulo dentro de uma bacia de gelo; era difícil diferenciar um do outro, e tínhamos que fazer isso pelo aspecto. Mas o leite era fraco, inferior a qualquer um que eu conseguia comprar na 7Eleven. O suco de laranja tinha um leve gosto de manga; havia pouca variedade de pães, e a baguete era sempre velha; queijos diferentes eram armazenados no mesmo recipiente e havia apenas uma ou duas facas para cortá-los, de modo que um vinha com sabor do outro. Quanto ao serviço... o espaço não era muito amplo, os talheres não eram trocados (eu precisava comer frutas com os mesmos talh
−Еда была не вкусная
“Excelente hotel!”
+Acomodação de excelente padrão.
−Café da manhã TOTALMENTE ORIENTAL. Péssima experiência para quem gosta de café da manhã no estilo ocidental.
Vacation21239045106
출장 · 2026년 4월
“One of the Finest JW Marriott Experiences - Truly Exceptional”
+As a Marriott Bonvoy Titanium Elite member, I have stayed at many excellent properties worldwide, but my two recent stays at JW Marriott Hotel Beijing truly stand out as among the very best hotel experiences I have ever had. I was very fortunate to be upgraded to suites on both stays, and the rooms were outstanding,spacious, impeccably clean, well designed, and extremely comfortable. Housekeeping was consistently excellent, with great attention to detail throughout the stay. What truly differentiates this hotel, however, is the service. Every interaction with the hotel staff,from the front desk to housekeeping and the executive lounge team,was professional, attentive, and genuinely warm. The staff consistently anticipated needs and made each stay effortless and welcoming. The Executive Lounge deserves special recognition. The lounge is spacious, quiet, and exceptionally well managed. Food quality was excellent, with a wide variety of options throughout the day, and the service was consistently attentive without being intrusive. Both breakfast and evening offerings were of very high quality and comparable to (or better than) many standalone restaurants. Overall, JW Marriott Hotel Be