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Cessna
케냐 · 커플 · 2026년 10월
“Very nice overall! I loveeddd my room and the environment, such a nice place honestly 🥰”
+The fact that you can access the beach from The hotel
−I guess the multiple speakers that people hire! I don’t know how that can be controlled coz it gets abit noisy
Abdirahman
케냐 · 가족 · 2026년 10월
+Best place to stay in mombasa
“A wonderful trip to stay Jumeirah”
+I could see the sea view from my room, that’s awesome. The apartment is comfortable and clean. All the receptionists are very kind, and it feels safe to live in it.
−It's close to the sea, but it's not convenient s bit to go to other scenic spots.
+Staff were exceptionally helpful, especially Najim; he made sure we were taken care of at all times.
−There wasn't anything I didn't like.
Wangeci
케냐 · 가족 · 2026년 10월
+The staff were amazing - from check in to service and even Najim checking in on us every time.
Eugene
케냐 · 가족 · 2026년 10월
“Fantastic vacation”
+My sister enjoyed the place..The hotel room was fantastic and the staff were very accommodating..she enjoyed and looks forward to visiting again.
−Nothing
“Très bon séjour même si nous ne sommes pas resté très longtemps.”
+Appartement très spacieux avec vue sur la mer
Michael
미국 · 가족 · 2026년 10월
+Lovely facility . . . Seemingly fair price for accomodation . . . Staff was very attentive.
−"Extras" (food, drinks, transport, activities) are offered at a very high price! Not a problem for the careful traveler, b/c all of these services are available from many other service providers in the area.
Julie Miyuki
프랑스 · 가족 · 2026년 10월
+La piscine est super ! Et le personnel très sympa !
Maciej
폴란드 · 커플 · 2026년 10월
“Great hotel. pushy customer relation service”
+I stayed in an ocean-view room, and it was amazing! Having a balcony right on the beach made it the ultimate spot to relax and unwind. The cleaning staff, reception and the restaurant crew were extremely polite and nice, and they even went out of their way to help us figure out our laundry, which we had a lot of
−The only frustrating experience we had was with the hotel's guest relations service representative. Throughout the stay, I was relentlessly disturbed by unsolicited messages and voice calls on my personal phone. We clearly let him know twice that we didn't need anything - once in the whatsapp chat that he kept texting us in, and another time when he showed up at our room uninvited and spoke with my wife (I was out - I never even met the person), who also told him we needed nothing. Honestly, I didn't understand the purpose of this man at all, since the rest of the staff was extremely nice,I can't overstate how super helpful and polite the cleaning staff was,as well as capable. Any minor needs we had were easily sorted out directly with them. The harassment even continued after our trip was over, with repeated pressure to give him "10 star rating" (not sure for what), forcing me to finally block him. It left a bad taste in our mouths for an otherwise great vacation.