이 호텔에 묵었던 투숙객의 리뷰로, 저희 호텔 공급사가 제공해요. 최근 리뷰 200개를 기준으로 한 점수예요.
“Perfect stay !!”
+Ideally located for both centre and station. Super helpful staff and clean comfortable room with added touches like quality toiletries, robes slippers and a coffee machine .
−Nothing not to like
Matthew
영국 · 커플 · 2026년 10월
“Great hotel in a great location.”
+Staff friendly, great location, lovely room. Only there for the night so can’t comment on breakfast etc because we went out for breakky but the hotel and room were perfect.
melissa
영국 · 가족 · 2026년 10월
“Perfect stay in York!”
+Great location, great staff, lovely breakfast, building is beautiful
+Staff were amazing
−No heating on in room
“Beautiful hotel in central location”
+Stunning property with beautiful rooms, high ceilings. Very nice hotel.
−Quite a way to walk from car park. Thankfully through a park. Thankfully had bought a smaller bag with wheels and left larger bag in the car. Would have been too far to walk with a heavy bag.
“I don’t think you can stay anywhere else this nice for this price”
+Incredible building, beautiful and comfortable rooms, perfect for sightseeing in York!
Ciaran
영국 · 가족 · 2026년 10월
“Avoid rooms not inside the main building.”
+Location as it was central.
−The room was outside the main building, attached to the courtyard. We found the room extremley small and poorly maintained, with mould in the bathroom, peeling wallpaper, scratched furniture and a worn, noisy bed. Facilities were inadequate, and broken fire safety equipment was left on the floor. Both nights were disrupted by bottle disposal noise between 00:00 - 02:00. Reception staff were dismissive when I raised my concerns after checking in. I was given the excuses that we shouldn't have booked through booking.com, it's a listed building, it's not a chain hotel. Then told no other guests have complained about the room.
Eloïse
영국 · 커플 · 2026년 10월
“A relaxing and entirely agreeable stay!”
+The breakfast was excellent - good choice and freshly cooked. Location is very central; superb location. Room was very pleasant and cosy.
“Breakfast was so nice with ginger shots and nice ingredients. Room was stunning and the staff were full of Yorkshire hos”
+It was cosy, the staff were lovely and the room was gorgeous!
−Our room
Elizabeth
미국 · 친구들과 · 2026년 10월
“Beautiful, wonderful character and history and location.”
+We stayed in the Dick Turpin room and everything about it appeared wonderful THEN, we heard Staff coming in and out the kitchen which consisted of loud door slams, bangs then someone emptying Bottles into a rubbish bin from the pub. It was sooo noisy. We mentioned it to the woman at the reception who at first implied we should've seen that the room was an accessible/handicapped room. We went back and forth as to how we had just selected the room with 2 beds... the woman may have realized she needed to be more sympathetic and came and apologized and offered Prosecco. We dont drink. We did ask if they could have the Staff go about their duties but quietly and they did!! The bottles being thrown away were still noisty but don't think that could be helped. We then dealt with Holly who went over and above with excellent customer service. I would recommend this place but warn of the noisy room.
−Woman at reception on day 1 could've showed a little more empathy. To be fair she did apologize later and everyone is entitled to having an off day.