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Jean Michel
프랑스 · 친구들과 · 2026년 10월
10.0“Des jours de repos complet dans un cadre de rêve”
+Tout était parfait ! De l’accueil exceptionnel où une salle spécial arrivant vous est proposer pour réaliser votre check in une boisson vous est alors offerte. Le cadre est vraiment magnifique et très soigné : des piscines et des jardins excellemment entretenus et des équipes au soin des clients. Votre séjour est vraiment facilité par le staff dans son intégralité. Donc s’il fallait un mot, Bravo !
−À vrai dire…RIEN ! Bravo encore
Alexandra
오스트리아 · 가족 · 2026년 10월
10.0“Perfektní dovolená”
+Všechno perfektní, Jídlo a servis výjimečný. Všude čisto. Pokoj čistý bez chyby. Personál perfektní
+كل شيء ممتاز
−البحر سيء للغاية
salem
사우디아라비아 · 가족 · 2026년 8월
9.0“مريحة جدا”
+الافطار جيد ومتنوع وموقع مكان الإقامة جيد جدا
−نظافة الحمامات المخصصة للمسابح
H4912DBmarcinp
친구들과 · 2026년 8월
10.0“Hdhsb”
+It is vers good, food is delicions.
“Good time”
+I have only stayed a few days so far but have enjoyed it so far. The bar staff are very friendly and helpful. The gardening staff don’t get enough recognition. The cleaners do a great job. The fruit juice man is a legend. The animation team get everyone involved whether it’s around the pool or evening entertainment. Highly recommend.
sophiegQ8058UN
가족 · 2026년 8월
10.0“Amazing place”
+After a rubbish start to our holiday, with our original hotel unable to fulfil our stay we were placed in Jasmine Palace, The place is clean, the staff are really friendly, nothing is too much to ask, the waiters in the main restaurant are amazing especially with our youngest, the juice bar guy is great and always checked in with us. The staff genuinely want to help, haven’t been to much of the animation team shows as the little one likes his routine too much to stay up late. I would recommend this place.
P5548CDemmac
커플 · 2026년 8월
8.0“Good value for money”
+My husband and I stayed at the Jasmine Palace Resort in Hurghada last week, and overall, we had a fantastic time, though it definitely has a few quirks. Arriving at the lobby around noon, we were greeted with welcome drinks, and the check-in process took about twenty minutes. Our room was on the second floor with a partial view of the massive lagoon-style pool. It was spacious, featuring a very comfortable king-size bed, a clean bathroom with a powerful walk-in shower, and a small balcony where we enjoyed drinking Turkish coffee in the mornings. The resort grounds are stunning, beautifully landscaped with palm trees and winding pathways leading right down to the private beach. Finding sunbeds by the main pool could be a bit competitive if you didn't head down before 9:00 AM, but the beach area always had plenty of space. The Red Sea water right off the shore was crystal clear, and we even spotted some colorful fish while snorkeling near the small jetty. Dining-wise, the main buffet restaurant offered plenty of variety, though it could get quite busy during peak dinner hours around 8:00 PM. We particularly enjoyed the Italian à la carte restaurant for a quieter dinner atmosphere one
“Not a 5 star hotel”
+Definitely not a 5 star hotel as it was sold to us by Teletext holidays. I would say it is 3/4 star the most. The staff were very friendly but the food was very repetitive. The beach restaurant was very poor as it served cold food and not much choice. However the hotel grounds were excellent and the hotel was very clean throughout. I would only go if I was on a low budget as it is better than other 3/4 star hotels which I have been in the past.
Cats_eye2013
가족 · 2026년 8월
4.0“⚠️ A Avoid: Terrible Service, Hidden Fees & Discrimination - Not 5-Star! It's a 3* resort”
+⚠️ A Avoid: Terrible Service, Hidden Fees & Discrimination - Not 5-Star!"I recently stayed at the Jasmine Palace Resort And Spa in Hurghada and had a deeply disappointing experience. This property is falsely advertised as a 5-star resort; it struggles to even meet 3-star standards. While the physical layout and location are fine, the atrocious customer service completely ruined our holiday.First and foremost, the reception staff and the bartenders at the lobby bar were incredibly rude and lacked basic customer service training. We felt we were treated differently and unfairly, potentially due to our Asian background. To make matters worse, when I tried to address these issues directly with the reception manager, he was entirely dismissive and refused to listen.The structural service failures during our stay were unacceptable:Hidden All-Inclusive Fees: Despite paying for a comprehensive all-inclusive package, the resort routinely exploits loopholes to charge guests extra. For example, they strictly charged us $3 for baby milk.Abysmal Room Requests: We had an insufficient number of beds in our room upon arrival. We had to wait an entire day for an extra bed, contacting the front desk