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Vincent
영국 · 가족 · 2026년 11월
7.0“As a family we stayed here mostly with elderly people. No other connection with other families were”
+The location is closed to the beach
−The curtains, prefer blinds
Sutton
영국 · 혼자 · 2026년 10월
5.0“Very basic”
+Bed small , no USB ports and TV very small and barely working. WIFI not good
−Basic
“Loved the hotel the room was very clean and the entertainment was very good and a added bonus we wil”
+The staff were exceptional nothing was to much trouble
“Had a lovely few days, thank you”
+The size and location
“Do not stay in this hotel. Bed bugs in our beds.”
+None
−Bed bugs crawling in all of our beds.
“The clientele was much older and quite rude to my children”
+Reception staff
−The older people stating
Valerie
영국 · 가족 · 2026년 8월
9.0+Very clean Receptionist- male Was very friendly and very helpful Even gave us our breakfast Our allocated waitress completely blanked us Gave us our juice and the children cereals then never came back Had to ask several different people for more milk, apple juice and glasses of water which got forgotten Had to several times for water then only gave us 1 glass when there 3 of us 🤦♀️🤦♀️
−Rooms too hot no fans in room Can’t open window No safety guides considering we had children in the room
Catherine
영국 · 커플 · 2026년 8월
9.0“Overall very happy we would consider coming again”
+Location was great. Accesability was okay but I did like the fact they cater for disabled customers. Staff were friendly and helpful. Breakfast staff were just amazing. The room was comfortable.
−Steps into the property and down into the restaurant was a challenge
kelvinbN2288GD
가족 · 2026년 8월
10.0“Great hotel & staff”
+Just returned from a 5 day break from the imperial hotel it was our first time to use this company for a coach holiday and hopefully won’t be the last we was very impressed with the coaches used our drivers Steve & Gordon was fantastic very professional with greeting us and the standard of driving in particular Gordon on our return journey was such a character We was greeted by the hotel staff on arrival and our rooms was ready it was very high standard and a low floor with a walk in shower as we requested The meals was okay my wife wasn’t too impressed but I felt they was fine in particular our waitress Elwee ( probably spelt wrong ) sorry was absolutely fantastic you can tell she has been with you 20 years + I wanted to bring her home as our Au pair but she declined ( lucky for Daishs ) she did she is an asset to you Would I stay here again? I would definitely use Daishs but wouldn’t go to the imperial as we wasn’t keen on Eastbourne probably due to our 5th heatwave and getting ready for the Air show which did restrict us getting around the area But I look forward to travelling with you again Thanks again mr Mrs Bailey room 203
dkdStokeOnTrent
커플 · 2026년 8월
10.0“Great hotel”
+Just returned from a great holiday at the imperial hotel.In my opinion this is the best hotel that we have stayed at with Daish’s holidays.The hotel in great location,the room we had been refurbished and had nice walk in shower.Every meal we had was very good and good choice on menu,portions very generous.We have stayed here before and it was nice to see a lot of staff that were still there from last time we stayed there which tells me they are happy to work there.The service the staff give you is excellent,housekeeping staff did room every day to good standard.The management can be very proud of how this hotel is run. Mr&Mrs DDarby