이 호텔에 묵었던 투숙객의 리뷰로, 저희 호텔 공급사가 제공해요. 최근 리뷰 104개를 기준으로 한 점수예요.
+Location and the environment
+The wifi was not working when we arrived and then we called the manager and he gave us a wrong password. It was frustrating since we had some work to do and we needed wifi, it was until we figure out that the password was the one located at the modem. The other issue is that they only gave us one key and we needed at least two keys since my husband and I were not going to be together all the time. Elevators were very slow and only three out of 6 were working
+Amazing views!
“Miami nightmare”
+There were number of issues with this trip. First of the payment of this stay came up more than what we signed up on Hotels.com. For a unit like this, the TV was an old model which did not have any applications like Netflix. The iron was also leaking, missing number of silverwares. Even though we requested an earlier entry to the unit since it was our daughter's birthday, they told us that it will be noted but did not let us in until 4:00 pm. We can understand that they are not obligated to let us in earlier, but the way it was handled really questioned my willingness to visit this unit again. When we checked into the unit, we wanted to get our pool cards and they told us that we can only get it the next day. Overall, everything we wanted seemed like an issue that needed to be dealt with. When I am on vacation, this is the last thing that I like to deal with. I am sharing this so everyone can understand this property. Also there was an issue with hotels.com as well since we were over charged, it took us number of chats with their support to get our money back. Basically, for no reason, we were over charged more than what we signed up at their website.
+The unit itself needs a lot of work and improvements, it is pretty ghetto. The furniture is trashed and repairs within the unit need work. Besides that, the pool and amenities are great, location was perfect. The communication with the host when I arrived was disappointing.
+The building it’s self looks nice just not the rental property
+I didn't get to stay. No one sent me check in instructions and there is no one here to let us in. No one is answering the phone exceptthe emergency contact and he said he can'thelp besides send the online check in. I drove 4 hours with my pregnant wife and can't get into the room I prepaid for. I need a refund because I have to find somewhere else to stay.
+Within a mile of Bay Front Park. We didn't have a car during our stay, but there were plenty of amenities close (the apartment offered a full kitchen), and a row of food trucks we could see from our room, coffee shop in lobby of W hotel, Whole Foods a short walking distance among a shopping mall. Apartment was very spacious with full amenities (washer/dryer, dishwasher), walk out balcony. Host was very responsive and we felt safe during our stay.
+Good location. Sliding glass doors do not lock and lots of wind noise. Sliding glass doors need replacing.
+Every thing was perfect