이 호텔에 묵었던 투숙객의 리뷰로, 저희 호텔 공급사가 제공해요. 최근 리뷰 200개를 기준으로 한 점수예요.
Maritza
미국 · 가족 · 2026년 11월
−There was no hot water in my stay
CONTRERAS GUZMAN
멕시코 · 혼자 · 2026년 10월
“Incumplidos”
−No emite facturas reserve por medio de booking y el personal no quiso emitir las facturas correspondientes. No atienden por correo o teléfono por lo que presentare una queja. El servicio de facturación es FATAL
Jesus Andres
멕시코 · 가족 · 2026년 7월
“Como lo esperaba, gracias”
+El servicio del personal y el desayuno
−Que entraba luz por la ventana de la habitación
Marcela Irma
멕시코 · 친구들과 · 2026년 7월
“incomoda”
+Ubicacion
−Olor en alfombra, olor en cañeria, ruido de la calle,
“Honest and very professional”
+Super suprised with the staff at this Hotel. I left my wallet in the lobby and went back to my room. The staff called me and held it in their safe till i returned to the front desk.
Seaside38451336534
2026년 6월
“One of the best hotel experiences I've ever had.”
+The atmosphere and hospitality of everyone was superb. The placery restaurant has phenomenal food. The breakfast bar is fresh, tasty, and visually appealing. The staff was super nice and helpful. If I ever go back to Tijuana, I would definitely want to stay here again.
“Awesome”
+The Hyatt is located central to shops and restaurants. The staff is very friendly and wonderful. The rooms are clean and spacious.
“Surprisingly great hotel”
+The front desk staff is helpful, friendly, and diligent to solve problems. Wonderful cleanliness. Anticipated night noise by providing ear plugs in the bathroom.
ElainetheExplorer
2026년 6월
“Nice Room, Disappointing Breakfast and Noise Issues”
+Our stay at Hyatt was comfortable overall, but there were several issues that impacted the experience. Starting with the positives, the room itself was a good size. The sheets and towels were in good condition, clean, and bright white. The bed was comfortable, but the comforter seemed not breathable and a bit plasticky on the skin. The TV remote was a bit finicky, but maintenance replaced it promptly. The AC worked well but hummed loudly. The room and bathroom were clean overall, though the carpet felt a bit sticky. The biggest issues involved breakfast and noise. My partner went downstairs ahead of time to confirm breakfast hours because hotel details indicated breakfast ended at 10:00 AM but also noted that hours could vary by day. He was specifically told breakfast would end at 11:00 AM. Based on that information, we planned accordingly. When we went down around 9:50 AM, staff already had carts out, and by 10:00 AM they were actively removing the food. We were extremely disappointed because we missed breakfast due to being given incorrect information by staff. Even though we were physically there before everything was fully removed, no accommodation was offered, and we were simp
BobMillington1
커플 · 2026년 6월
“I was great visit last week, and this week check in was a disaster!”
+I previously gave this hotel a perfect review following a week-long stay a few weeks ago. During that visit, the manager personally greeted me at check-in, the room was very clean, housekeeping was excellent, and the food quality was consistently good. Based on that positive experience, I decided to return for another week-long stay. Unfortunately, this visit was significantly different. I arrived around 1:00 PM and attempted an early check-in, not realizing standard check-in was at 3:00 PM. The front desk informed me that no rooms were available at that time, which I completely understood. However, it was unclear whether that meant my reserved room was simply not ready yet or whether there was a broader availability issue. I mentioned that I would get lunch and wait until check-in time. After lunch, I waited in the lobby until approximately 3:00 PM. Since no one followed up with me, I returned to the front desk to ask whether my room was ready. The front desk associate stated they were very busy and would “look to see if any rooms were available.” Concerned that my reservation might not be honored, I politely asked whether there was any issue with room availability, as I needed ac