이 호텔에 묵었던 투숙객의 리뷰로, 저희 호텔 공급사가 제공해요. 최근 리뷰 116개를 기준으로 한 점수예요.
+No hay agua caliente. No hay calefaccion
+The hotel was undergoing renovation thus no breakfast was provided. The staff was still helpful though. The walk from the airport to the hotel was a bit tricky because the roads around the airport provides little consideration for pedestrians.
+I did not stay here. My 1 star review is based on their lack of customer service. I was booked to stay here the night before my flight left Florence. A week prior I found out my flight was changed and I would not need the room. I tried contacting the property to see about a refund or even a partial refund and I could not get in contact with anyone. I contacted Expedia, they also tried multiple attempts to reach the hotel but were unable to. I do understand that when I booked the room, it said that it was non refundable. However, my flight change was out of my hands and I feel there was enough notice time given to rent out the room and it would have been nice to receive even a partial refund. Or at least get in touch with someone!
+Tivemos que sair um dia antes pois estava sem condições, primeiro quarto que nos colocaram o vaso sanitário não dava descarga e pediram que jogaremos água com um balde, lixo estava com prestobarba e pia com resquícios de barba, e quarto como se tá vesse em obra com pó de massa corrida, reclamamos e nos mudaram de quarto onde água do chuveiro não esquentava e estava cheio de pernilongo, frigobar quebrado, toalha com pelos de outra pessoa, pior um pouco que o outro, porém com a descarga do sanitário funcionando
+The hotel was supposed to have a breakfast. It did not. For three nights of our stay out of four there was no hot water. The fridge didn't work. On the second day of our stay, apparently during cleaning, some of our food disappeared from the room (was stolen). We asked for a "No disturb" door knob hanger (to prevent future theft) and were given one that was created in front of our eyes by handwriting on a piece of paper. The manager of the hotel was in Rome and unreachable. The total impression was that it was a low level hotel in the third world country.
+Equipements non fonctionnels, mobilier en mauvais état, pas d'eau chaude sanitaire, pas de restaurant, pas de service petit déjeuner et bruyants entre les chambres. Hôtel ne correspond pas à la description en ligne et très loin du 3 étoiles ! La taxe de séjour est donc aussi très surévaluée (12€ / jour pour un couple) !!
+Close to the airport. Nothing fancy, but decent place to spend the night before an early flight.
+mérite un sérieux rafraîchissement, très proche de l'aéroport, bien pour une nuit avant de prendre l'avion
+First room, toilet not functional, second fridge not working, no hot water only tepid!
“Hotel allmänt”
+Receptionisten var mycket vänlig, lugn och ansträngde sig för att kommunicera på engelska även via telefonen. Hjälpsam. Obs. Det var en svår och komplicerad kommunikation på den hotellgrupp som Real befinner sig i. Trappan och korridoren som ledde till rummen var inte fräscha, och hissen var trasig. Rummet var okej, bara för en övernattning. Toaletten hade en smutsig och trasig spolning (rummet byttes omedelbart efter klagomålet). Självbetjäning för utcheckning, men vem som helst kunde komma åt nycklarna. Ingen entrékontroll vid hotelldörren (dörren var olåst). Fördelar: Det finns en lite parkering på hotellet. Renta a car och Airport jättenära, 5 min by car (utan trafik).