이 호텔에 묵었던 투숙객의 리뷰로, 저희 호텔 공급사가 제공해요. 최근 리뷰 200개를 기준으로 한 점수예요.
Emanuele
이탈리아 · 커플 · 2026년 10월
+Accoglienza
−Colazione
Roberta
이탈리아 · 혼자 · 2026년 10월
“Soggiorno breve, tutto perfetto.”
+Personale professionale e competente
Christiane
독일 · 커플 · 2026년 10월
“Mein Florenzaufenthalt war perfekt ! Würde jederzeit wieder das RAFFAELLO buchen :)”
+Das Hotel RAFFAELLO ist sehr zu empfehlen! Gut angebunden um in die Innenstadt zu kommen, Metrostation ist ca 3 min entfernt. In Hotelnähe gibt es eine tolle Pasticcheria, eine Trattoria und einen Conad Supermarkt. Das Hotel selber ist guter gehobener Standard, Schöner freundlich heller Lobbybereich und ein Terassen/ Gartenbereich davor zum gemütlichen draußen sitzen .
Giulia
이탈리아 · 가족 · 2026년 10월
“Un ottimo 4 stelle”
+Il personale è gentilissimo e pronto a soddisfare ogni richiesta
−La moquette
cristian mario
이탈리아 · 가족 · 2026년 10월
“Positivo”
+Staff gentilissimo, camera molto spaziosa, parcheggio sotterraneo disponibile e buona colazione
Sabina
오스트리아 · 커플 · 2026년 10월
“Gute Lage sauberesZimmer!”
+Gute öffentliche Verkehrsmittel in die Innenstadt - sehr gutes Frühstück- nettes Personal!Parkmöglichkeit in der Tiefgarage !
−Das Essen im Restaurant kann ich leider nicht empfehlen!!!
Giuseppe
이탈리아 · 친구들과 · 2026년 10월
+Cortesia e gentilezza del personale alla reception
−La camera era comunicante con altra camera e separata da una porta, pertanto si sentivano le voci e i rumori degli ospiti della camera.
Lungu
에스토니아 · 혼자 · 2026년 10월
+A perfectly decent hotel; good value for money. Location is near the city center, 10 min by tram, the tram station is near the hotel.
−I arrived at the hotel before the official check-in time, paid for my room, added two breakfasts (my original booking did not include them), left my suitcase in the luggage storage, and went out to explore the city. When I returned to the hotel that evening, a complication arose: I hadn’t been asked for any identification when I paid for the room, and consequently, there was no record in the system indicating that I had paid for my stay. Fortunately, I had my payment receipt, so I was checked in quite quickly. However, the next morning, when I went for breakfast, I was told that breakfast wasn’t linked to my room. I had to go to the front desk to sort it out; the issue was resolved promptly, but the same thing happened again the following morning. While this didn’t cause any major inconvenience or ruin my trip, the staff should be more attentive to avoid such situations in the future.