이 호텔에 묵었던 투숙객의 리뷰로, 저희 호텔 공급사가 제공해요. 최근 리뷰 32개를 기준으로 한 점수예요.
Ritesh
네팔 · 커플 · 2026년 11월
“We didi not stay because the room we had reserved for us was already given to someone.”
+The customer service and how he handled the situation was super professional
−We did not stay at all because they said when we arrived that all the rooms were occupied although we had booked through booking.com. The room we had booked was already given to someone when we arrived at 18 after a long trek to have a rest, we were greeted with the nice surprise of we dont have room. And after a long discussion we were asked to wait for2-3 hr to clean up some room on the ground floor with no ac or any facilities, probably some staff room that was managed going to be managed for us although we had booked a deluxe room. The whole experience of our trek and holiday was ruined as we did not get to enjoy without any heads up. And they said that they had super deluxe room which they did not offer to us but rather some staff bedroom cleaned for us. So, we left the hotel at the end. So, please do check your booking.com and update so you don’t ruin someones holiday. But apart form that the customer service staff at reception was really good offered us coffee and let us refreshen up while we waited. But rest was shit, PLEASE BE CAREFUL WHEN YOU LIST YOUR BOOKINGS
Giri
인도 · 친구들과 · 2026년 10월
“Babaal stay”
+One of the best stays in pokhara, very friendly host even receptionist was very friendly and helpful.
−Nothing
Ajay Singh
네팔 · 친구들과 · 2026년 7월
“Haven’t stayed as hotel refused to give room even with the confirmed booking.”
+Nothing
−I had a confirmed booking, but when I arrived at the hotel, I was told there were no rooms available. Instead of honoring my reservation, the staff asked me to pay extra if I wanted a different room. This is completely unacceptable, especially when you have already received a booking confirmation. The staff were not helpful in resolving the situation and showed very little concern for the inconvenience caused. I had to contact customer support to file a complaint, but I’m still unsure whether any action has been taken. My experience was extremely disappointing. A confirmed booking should guarantee you a room, not leave you stranded or pressured into paying more. Based on my experience, I would advise other travelers to be cautious when booking this property, as even a confirmed reservation may not be honored.
Dr.Kush
네팔 · 커플 · 2026년 4월
“Satisfactory”
+Friendly staff
−Poor cleanliness
+Sehr freundlich under hilfreiches Personal, gute Lage
−Bad, Duschwasserabfluß muss effektiver entwässern
“Exceptional”
“Exceptional”
Maxim
몰타 · 친구들과 · 2025년 4월
“Highly recommended”
+Perfect location, good value for the price, nice breakfast and exceptional hospitality. Place to recommend and return back.
Chonticha
태국 · 친구들과 · 2025년 3월
“Great location for relaxing in Pokhara”
+The location is very good, right at Phewa Lake, Clean spacious room for 3 people. Helpful staff is on standby whenever you need anything.
−Nothing
“It's a very bad hotel, there are no services in it, it's like a barn where animals live.”
+It's a very bad hotel, there are no services in it, it's like a barn where animals live.
−It's a very bad hotel, there are no services in it, it's like a barn where animals live.