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Agarwal
인도 · 혼자 · 2026년 5월
+Very good
“Worst hotel I've been in”
−I've been traveling for almost 3 months now, and I can say without a doubt that this was the worst place I've stayed in so far! The staff were rude, the room was full of cockroaches, the restaurant didn't serve half the menu, and the opening hours were wrong. My fan didn't work, and I've waited 2 days to get it replaced. When I sat at the restaurant, they served me water that I didn't order, so I thought it was complimentary, and they've charged me for it at the end..
Abdul
오스트레일리아 · 가족 · 2025년 4월
“Value for money and very good location and friendly staff”
+Location was good, very close to Thamel and many other main market
−cleanliness could have been better with room amenities filled, but staff were quick to bring when asked
Harjinder
캐나다 · 커플 · 2025년 3월
“Exceptional”
+Very nice hotel in Thamel.Good staff and location.Excellent!
“Good”
Suresh
네팔 · 혼자 · 2024년 12월
“Best stay at hotel de universal”
+Top notch service. Friendly staff delicious food very comfy beds
“Great stay with excellent service, clean rooms, and a perfect location. Highly recommended”
+had a wonderful experience staying at this hotel! The room was clean, comfortable, and well-equipped with everything I needed. The staff were friendly, welcoming, and always ready to assist. The location was perfect, close to major attractions. I was pleasantly surprised by the affordable price given the high level of service and quality. Highly recommend for anyone looking for great value and a stress-free stay!
“Delicious food, clean rooms, stunning rooftop views, excellent service, and outstanding hospitality,”
+I had an absolutely delightful stay! The food was incredibly comfortable and delicious, leaving me craving more. The rooms were spotless and well-maintained, ensuring a relaxing environment. The rooftop restaurant offered breathtaking views, making every meal an experience to remember. The service was fantastic, and the hospitality was top-notch, going above and beyond to ensure my comfort. This place far exceeded my expectations.
“I recently stayed at Hotel de universal. It was amazing. Very comfortable and friendly staffs”
+Comfort and value for money Delicious foods Awesome view of Kathmandu from rooftop
Laxman
네팔 · 출장 · 2024년 12월
“Breakfast was excellent , and the location near Thamel was very convenient.”
+breakfast was excellent, with plenty of options to suit different tastes. The location at Thamel was perfect it was close to all the main attractions, restaurants, and shops, making it very convenient for exploring thamel and Basantapur.