이 호텔에 묵었던 투숙객의 리뷰로, 저희 호텔 공급사가 제공해요. 최근 리뷰 29개를 기준으로 한 점수예요.
jaramillo
콜롬비아 · 혼자 · 2026년 8월
“Inconformidad”
+Es aseado. Bastante bien
−Solicite una extensión de horas en el check out debería salir a las 13hrs . Notifique y me retire a las 16hrs me han cobrado por tres horas la mitad de la tarifa del hospedaje por una noche. Eso me pareció bastante grotesco.
William
콜롬비아 · 혼자 · 2026년 8월
+El punto central
−Mucho habitante de calle
Cesar
콜롬비아 · 혼자 · 2026년 7월
+La atención prestada por parte del personal
−No aplica
christian
콜롬비아 · 가족 · 2026년 7월
+El hotel en general es bueno, las habitaciones son muy buenas, sin embargo al ser centro, en la noche es muy solo y no hay sensación de seguridad en el sitio.
“Excelente alojamiento”
+Excelente
−Que no tiene parqueadero
Lobatón Ramírez
콜롬비아 · 커플 · 2026년 5월
“N/A”
+Buen hotel de sus instalaciones
−La localización los alrededores se ve muy inseguro las calles mucho habitante de calle
Jeffrey
미국 · 친구들과 · 2026년 4월
“I cancelled my trip. The hotel went empty. Booking.com lost commission. Everyone lost! Especially me”
+I rated this hotel as excellent to be fair. I scored 10s, not to hurt them on facilities or staff. I booked for the Carnival. While they attempted to get me to cancel my reservation like all hotels do during Carnival, they honored it. This is a HUGE plus! However, a four-bed family room became a two double-bed room along the way. Not OK for four unattached adults. I cancelled it because of this. They told me to cancel through Booking.com. I did. Booking.com told me to cancel through the hotel. I did. It never got cancelled. I received an email stating I cancelled and it was being reviewed. Booking.com sent an email that the Hotel never responded, so I should contact them again. I did. No reply. I received a welcome email. My cancellation in process was changed to state that I owed for the full reservation. I was never charged as far as I can tell. Now I am completing the survey about how I enjoyed my stay. I liked that in the end, I wasn't fighting over being charged. So they changed my reservation, which is bad. But held my room, REMARKABLE!
−1] The reservation should not have changed from a family room to a double-bed room without telling me or asking me. 2] My communication with the hotel and with booking.com was completely unacceptable. 3] Had I not been an experienced Genius Tier 3 member, I would have been upset. 4] I understand that a hotel in a foreign country, during an event like Carnival, limited to the predetermined options available in the Booking.com template, might be overwhelmed or have difficulties. 5] I do not understand why Booking.com, which takes a 20% commission, finds it appropriate to abandon both its hotel and customer base to fend for themselves and takes no responsibility and plays no role, other than AI generated messages.
Payares
콜롬비아 · 커플 · 2026년 3월
+Todo
−En la habitación las cortinas, no son lo suficientemente gruesas o oscuras para la luz de la mañana.
Argenida
콜롬비아 · 커플 · 2025년 9월
−Las camas no son tan comodas habia un olor a humedad super penetrante y mucho ruodo del lado externo
Luis
콜롬비아 · 친구들과 · 2025년 9월
“Limpio organizado y buena atención”
+Limpio seguro organizado
−El sector muy malo