이 호텔에 묵었던 투숙객의 리뷰로, 저희 호텔 공급사가 제공해요. 최근 리뷰 157개를 기준으로 한 점수예요.
Mustafa
아랍에미리트 · 혼자 · 2026년 8월
“Unacceptable behaviour”
+Location was fairly good The staff were apologetic for what happened, and they tried to mend the damage done, but we're pretty ineffective, considering the high rate charged against the extremely poor value provided
−As a traveller paying over $120 per night for what is advertised as a premier 4-star establishment, the conditions I encountered were appalling and fell far below any basic standard of hospitality, hygiene, or safety. I say this when I compare the bed and breakfast rates worldwide and the level of service, amenities and ambience provided elsewhere 1. Unsanitary Behavior and Violation of Personal Space :- The most egregious incident occurred when housekeeping staff entered my room during my absence. Upon returning, I was disgusted to discover that staff members had used my private room toilet and departed without flushing.,, The toilet was left contaminated with discarded toilet paper,proving conclusively that it was used by the hotel's cleaning personnel after they finished tidying the rest of the room, as we are Muslim travellers and we always use water bidets and never use toilet papers ourselves. 2. One of the water suction inlets in the swimming pool was broken and sharp edged, which cut my son's finger while swimming 3. A swimming pool light fixture was broken, leaving exposed electrical wiring resting directly in the pool water 4. The single metal ladder in the swimming pool
yahannes fisehaye
에티오피아 · 혼자 · 2026년 6월
“Very nice hotel and nice staff”
+Very clean nice location and good food and excellent gym
−No all was good
Mugisha
부룬디 · 혼자 · 2026년 5월
“Good”
+Good
−Good
KRISHAN
인도 · 혼자 · 2026년 5월
+Staffs are good ,very cordial,and has good manners
Muhammet
튀르키예 · 친구들과 · 2026년 4월
+Konum
−Fiyat konusundaki yaklaşımları yapıcı değil
Oliver
오스트리아 · 혼자 · 2026년 3월
“Very pleasant hotel - good for the price”
+Very pleasant hotel.
−Nothing
SONIA
오스트레일리아 · 가족 · 2026년 2월
“Rude deceptive staff - not abiding by room standard booked - allocated lessor room”
+Location
−I made a booking for my son as main guest The staff placed my son in lessor standard/value room tgsn the twin delux room as per owur booking. then would not give us as refund or credit for difference. We think the staff pocketed the difference in the room amounts. She was very dismissive and rude. Bottom line we didn't get what we booked and paid for...
Esther
영국 · 커플 · 2025년 12월
“Overall, it’s a solid option in a great location, and I’d recommend it to most travelers, especially if convenience and”
+I had a good stay at Hotel Africana overall. The location is excellent and very convenient, which made getting around easy. The rooms are a good size and comfortable, and the staff were friendly and accommodating , I really appreciated being allowed to check in early. Breakfast offered a decent selection and was a nice start to the day.
−The hotel does feel a bit dated in places, particularly the carpets and decor, which could use some refreshing. The bathrooms were fine but would benefit from having floor towels provided.
“Fair but bedding and fixtures in the bath room could be improved”
+Break Fast, food and beverages
−Fixture in the bathroom, old bedsheet
Ravele
남아프리카 · 친구들과 · 2025년 12월
“Great experience”
+The hotel was great, and the network at the conference facilities were great!
−The conference facility was great!