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Damien
영국 · 가족 · 2026년 10월
“Hotel over rated for the price of a room”
+Good location
−On arrival room was not cleaned properly and the toilet had not been cleaned from previous guests- horrendous
Moynihan
아일랜드 · 커플 · 2026년 10월
“Not what you expect from a hilton.”
+Girl on the front desk. Amazing service.
−Beautiful hotel and exceptional reception service, but a disappointing early check-in experience. The Hilton Belfast is a beautiful hotel with a lovely bar and restaurant. Our room was clean, modern and well maintained, and the bed itself was very comfortable. The standout was the woman at reception who looked after us at both check-in and check-out. She was fantastic, incredibly knowledgeable and probably the best person I’ve dealt with at a hotel reception. A real credit to the hotel. Unfortunately, the early check-in experience left a sour taste. I was visiting Belfast for work and arrived around 11 a.m. on Friday with my partner, who was accompanying me for the day. As I would be working in the city centre all day, getting access to the room early was an important part of choosing where to stay. I called a couple of days beforehand and was told I could check in early if a room was available. There was no mention of a £30 charge. That reassurance was a deciding factor in booking, so arriving to find the room ready but still having to pay an additional £30 was disappointing. I understand hotels have standard check-in times, but I don’t agree with charging extra when the room is a
Aileen
영국 · 커플 · 2026년 10월
+Hotel was clean and close to waterfront hall
−The staff was a sharp and rude qhen i phoned up to pay
Damian
영국 · 혼자 · 2026년 10월
“Great food, clean room, spacious great venue”
+Great time
−Nothing
Robert
미국 · 혼자 · 2026년 10월
“Very nice place”
+Great location
−Parking for check in
“Very central impressive hotel in the heart of Belfast without the hype”
+Welcome and check in was Great - Connor was super helpful and welcoming in every way and helpful with our queries
−Breakfast was really good with very friendly staff - and the room itself is impressive and very clean. There could have been a few more surprising elements that I have seen at other hotels - maybe a pancake omelette station perhaps
annabel
아일랜드 · 친구들과 · 2026년 10월
“hotel in a great location for my trip but not the best hilton that i have stayed in.”
+BREAKFAST WAS VERY NICE, LOVELY IRISH LADY TO MEET AND GREET THE GUESTS.
−I did not like the the foreign staff as they had poor hospitality skills and were not friendly. the bar area/foyer was cold and uncomfortable to try and relax in, in october the heating should be on.
+Couldnt fault our stay at all. It is a brillaint location for access to the waterfront. Staff were lovely on both the reception and at the bar in the evening/night. Breakfast buffet well laid out and plenty of options, including a GF section
−When i arrived a hr before end of breakfast service there were limuted GF options left in the section. However to have any options is a positive,
Mary
아일랜드 · 커플 · 2026년 10월
“Really enjoyed our stay we had access to executive lounge which was really good would definitely st”
+Breakfast was very nice plenty of choice location was good close to shops staff very very helpful 50
−50 pound security deposit taken out on arrival and still not back in my bank account
Deborah
영국 · 커플 · 2026년 10월
“It ticked basic boxes but not what I’d expect from a Hilton Hotel”
+Location was good for the o2 and the breakfast was good albeit we had to pay extra for it.
−Parking was poor, the room was clean but curtain ripped which I thought was poor presentation. Very basic, nothing special, probably more suited to work stay than a weekend away. WiFi was poor.