이 호텔에 묵었던 투숙객의 리뷰로, 저희 호텔 공급사가 제공해요. 최근 리뷰 15개를 기준으로 한 점수예요.
Matias
이탈리아 · 가족 · 2024년 6월
“Very good”
Timothy
영국 · 가족 · 2024년 1월
“Rude hotelier, zero service, terrible facilities”
+We chose this hotel for its location and pictures online indicated a comfortable, clean hotel that would be suitable for my partner, myself and our 10 month old daughter. It's situated near the Monheim centre and has good public transport links. The lady who served breakfast was very friendly.
−The hotel didn't have anybody to welcome us upon arrival. This also meant that we were unable to access facilities, get cutlery or address issues with the room such as the half missing curtain, the non functional fridge or television, not the unmade bed or stains on mattresses. We made do with what we had instead having to use one of the mattresses and one of the duvets to block the window at night time. The window was also drafty leaving the room incredibly cold during the night which caused our baby to become ill after the first night. For two days we didn't see any staff at all. We self catered for part of our stay resulting in food waste in the bins. In the evening of day two we finally saw the hotel owner in the evening and asked her to empty our bins. She followed this up by providing us with a bin bag to do the dirty work ourselves. She advised that the cleaner had been to clean the room but because we had not been in this had not been done. Really not sure of the logic in that. Anyhow day three we saw the cleaner as we left the hotel for the day and asked for the room to be cleaned. Upon returning in the evening we discovered that the room had not been hoovered nor had the
Massimiliano
이탈리아 · 출장 · 2023년 11월
“Very good”
Andrei
아랍에미리트 · 출장 · 2023년 11월
“Exceptional”
+Awesome, warm experience. The absolutely clean rooms, decent breakfast, welcoming staff!
Alexey
우크라이나 · 출장 · 2023년 10월
“Very good”
“Good hotel with spacious rooms”
+Small hotel with spacious rooms not too far from city centre
−nothing really, good value for price hotel
“Good location and good price, but not perfect”
+Good price for value, big rooms, everything which is needed
−It was very warm those days and unfortunately there is no A/C, the neighbours were some youngsters who decided to go out and come back around 3h30am and still make a lot of noise...Hotel can´t do anything about it, but this made the stay not very pleasurable
Carlo
이탈리아 · 출장 · 2023년 5월
“Pleasant”
−Bed matress was quite unconfortable annd pillow has basicaly no consistency. I'd improve bed matress and pillow.
Aradhana
독일 · 출장 · 2022년 12월
“Good”
“Very good”