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Bonnie
미국 · 커플 · 2026년 11월
“Disappointed with how my complaint was handled.”
+Breakfast was noce
−The ad said heated pool but it was freezing. The only reason we booked this hotel. Pillows had stains
Graham
영국 · 커플 · 2026년 11월
+Nice and clean breakfast area 9
−Nothing
Andrei
미국 · 커플 · 2026년 10월
+It was adequate and plentiful, no complaints.
“Upsetting not worth the money”
+There was no blankets or pillows in our room for the pull Out couch when we called down to ask for them at bed time we were told we need to wait they are busy and they had none so I went down to the front desk where they were scrambling to find something went to the linen room grabbed us a blanket I don’t know if it was even clean than said they had no pillows and were sold out - I paid almost 400$ for the night I cannot believe we didn’t even have blankets and pillows for my kids to sleep
−Very disorganized front desk lady was not nice at all
Sharon
미국 · 혼자 · 2026년 10월
+Housekeeping staff took great care of our room.
+Room was very clean and contemporary casual. Having my name on the TV felt like a special and inviting touch of warmth. The staff is extremely friendly and nice.
−I absolutely hated the water pressure in the shower 🚿 I did NOT feel rinsed off. WHY DOES THE TOILET FLUSH LIKE A TORPEDO, YET THE SHOWER DRIPPED LIKE A COFFEE MAKER ? Room 318 Third Floor.
Marybeth
미국 · 커플 · 2026년 9월
−The coffee was horrible, and my husband found aluminum foil in a scrambled eggs
+The cleanliness.
Maria Jose
미국 · 커플 · 2026년 9월
“Limpieza orden y amabilidad 100%”
+Lo que mas valoro fue El check in y El check out , ya que tuvimos una excelente comunicacion , muy amables todos dispuestos ayudarte en lo que sea. Lo otro que me gusto mucho mas, fue la Limpieza, ya que es lo primero que observo en los hoteles, y aqui la Limpieza fue excelente ! sobre Todo El bano y la cama ,Todo limpio, impecable !
−Quizas podrian agregar algunos alimentos para El desayuno , como quizas queso, jamones, yogurt... solo eso
Angelique
미국 · 커플 · 2026년 8월
“We had a great stay & would definitely come back again!”
+Our room was very clean and comfortable. It was quiet. We could not hear anything in hallways or other rooms. Price was ok, too. :) Breakfast area was near the front desk, plenty of seating, good assortment of breakfast items. Breakfast attendant was friendly & kept everything very clean and well stocked. Loved the waffle station with all of the yummy toppings. Front desk staff were very helpful. (Even found facial wipes in their little "store" for me to purchase, since I forgot mine) Location was great as we were visiting the PNC Bank Arts Center for a concert.
−Scrambled Eggs were really wet. No flavored creamer for the coffee. That's about it.