이 호텔에 묵었던 투숙객의 리뷰로, 저희 호텔 공급사가 제공해요. 최근 리뷰 120개를 기준으로 한 점수예요.
+Yes very.Room on Wiind in the Willows theme. Bed soft and room far too hot. Found small sirt of termites in the bedding and was itichy in the morning, with bites developing the next day.
+Could do with a sign at bottom of drive to reception shower not very clean comfy bed
+Been before and really central to everything although the accommodation has went down hill in my opinion. Bathroom didnt have a nice smell stained glass at bottom of shower door, toilet had yellow marks around rim of seat and around the fixings. Cant remember if they had a fridge last time we stayed but didnt this time and really needs one. 3 people staying and only 2 cups. Still had a lovely time overall.
+Central to main attractions of Matlock Bath ( Very Good ) area require good tidy Staff need little more customer engagement Apartment ( Within WILLOWS ) over Themed items like BRANCHES IN ROOM,Items Like SMALL COOLER would be helpful..ROOM NOT CLEANED to a Cleaning Standard dirty toilet paper in toilet Glasses Filthy 2 Cups both sticky /dirty old milk pots ( 2 ) in bin we stayed 2 nights stayed out most of time I Cleaned IF I WAS STAYING LONGER WITH A YOUNG CHILD I would of COMPLAINED 100% Fire exit used a lot by other guest which made hell of a noise ....Carpets need deep clean bad smell NO I WOULD NOT RECOMMEND Especially if going with young child
“Great time”
+Fantastic stay. Super room. Wonderful entertainment for kids. Reasonably priced food. Will return.
“Mini Summer Break”
+Stayed in a Wuzard Room at Explorers Retreat which was perfect fir our granddaughter. Really well decorated and special. Breakfast selection was limited but reasonably priced. Accessibility to Gulliers was perfect 4 min walk.
Verified traveler
2025년 8월
“Not clean”
+The main parts (bedding, bathroom items) were clean but don’t look any closer at skirtings, radiators, edges or carpets etc. these were grim, dusty and full of cobwebs. The bedding didn’t fit the bed, the sheet didn’t reach the top of the bed and I had to redo the quilt cover. I picked up a handful of bits of fluff and debris from the floor before putting my baby down to avoid him putting them in his mouth, his feet were black from crawling.
Verified traveler
2025년 8월
+Lovely stay, great entertainment for the kids at night. Room was cosy, bed nice and comfortable. Could do with a few more tea bags as only 2 in the room.
“Amazing all round”
+What an amazing stay for the price great all round
Verified traveler
2025년 7월
“Rooms smelled very bad!”
+After reading the reviews I was looking forward to this stay however I was in shock with how different it was. The smell of our princess suite was awful, absolutely damp and the bathroom was the worst. A very very strong smell of sewage and body odour. We found it really uncomfortable to sleep in but the kids bunk beds were the nicest bit. They enjoyed themselves so I would say this is not worth the money at all