이 호텔에 묵었던 투숙객의 리뷰로, 저희 호텔 공급사가 제공해요. 최근 리뷰 200개를 기준으로 한 점수예요.
Rita
남아프리카 · 가족 · 2026년 7월
“Only a short stay and we got a great nights rest before the Knysna Marathon on the comfortable beds, just a pity I had t”
+Beautifully tucked away against the mountains. Linen and bed were very comfy, neat and clean.
−It’s showing its age. We had no hot water, the heater didn’t work and only half the toaster worked.
Janique
남아프리카 · 가족 · 2026년 7월
“Won't recommend”
−No warm water. Carpets and sleeper couch is dirty.
Courtney Cruse
남아프리카 · 가족 · 2026년 4월
“Cosy, Family oriented and amazing location close to town and the beach.”
+Loved the fact that they could accommodate my special requests ahead of time with ease as I was traveling with a 1 year old had 5 year old. They allowed a early check in as well as a cot and chalet right next to the play area. The chalet was fully equipped with amenities to enjoy. I have already recommended this place to friends.
−I would have liked if the tikki bar was maybe open for service to enjoy,
Hendrik
남아프리카 · 혼자 · 2026년 4월
+The personnel went over and above their way to make our stay comfortable.
−No complaints
“I payed for 2 chalets by mistake so I cancelled 1 when wil I get my refund”
Manmohan
남아프리카 · 가족 · 2026년 4월
+Location
−No hot water for bath
Dashika
남아프리카 · 가족 · 2026년 4월
“Disappointing!!”
−First time visit to Knysna with my family,, the pictures and info when I did the booking was misleading as the place did not have a jacuzzi and the game room has broken equipment and was not maintained well for kids entertainment. Tea/coffee, toiletries, towels, were available inside the chalet when we arrived the 1st day for 1 day's supply, however since the 2nd day, we had to continuously request for these basic items, throughout the 6-day stay. There were also lack of communication between staff and no records maintained of other items I purchased from the reception area, which led to confusion when I checked-out of the amount owing. I was fed up at this stage. However Knysna is the most beautiful place I've ever visited, but staff could have made it a more pleasant stay. I stayed at gooderson in Drakensburg and it was a totally different & wonderful experience.
Zanele
남아프리카 · 가족 · 2026년 4월
+The place is clean
−There was a lot of ants
Robyn
남아프리카 · 가족 · 2026년 4월
+Vert convenient everything was supplied and the cleaning staff were absolutely amazing
−I just feel a little more tlc in the chalets, also some much needed tlc in the gaming area. Also recommend the bar area be available in the facility it would boom!
Toerien
남아프리카 · 가족 · 2026년 4월
+Friendly staff, Clean units, lots of fun facilities and things to do, beautiful location, safe parking, Wifi, dstv, complementary toiletries, coffee/ tea / sugar and mini milk boxes available Units are fully equipped with everything and an outside table/ chairs and braai area. Change of clean towels daily and pool towels provided, which is lovely. No bar is available only for events or functions, which i do undrestaurant but needs to be clarified on the booking.com site. Also, no jacuzzi as advertised, but the pool and slide were enough. Loved the game room! Such a good idea!! The shop could definitely stock up on more items though. Big thank you to Jo-dene for all her help and for making us feel extremely welcome ♡ Would definitely return for a longer holiday!!
−R500 cash only deposit upfront needs to be clarified before arriving