이 호텔에 묵었던 투숙객의 리뷰로, 저희 호텔 공급사가 제공해요. 최근 리뷰 200개를 기준으로 한 점수예요.
Siv Berit Carina
스웨덴 · 커플 · 2026년 10월
+Best bed!
−Would like jam and milk to the porridge and rosted bread and butter at breakfast. Would like a working table lamp in the room.
Berekti
독일 · 커플 · 2026년 10월
−Es war Sehr alt.
Sambe
나이지리아 · 혼자 · 2026년 10월
−The staff I encountered were very rude, particularly when handling an issue they had created themselves. They had given me a USD 50 bill that a bank subsequently refused to accept. I contacted the hotel the following day to report the issue and request an exchange. During the call, the staff assured me that they would call me back, but I never received a response. When I returned to the hotel for another stay, I raised the issue again, but they still refused to resolve it. They initially claimed that the bank was closed and then argued that the bank they work with would not accept the bill back, as though money had an expiration date. I was extremely disappointed by their attitude and their unwillingness to take responsibility for a problem caused by their own staff. Furthermore, I was assigned a room without hot water. Despite reporting the issue, it remained unresolved until I had to leave for the airport to catch my flight. Overall, my experience was very disappointing due to the staff's unprofessional attitude, poor customer service, and repeated failure to address these issues. I expected a much higher standard of hospitality and accountability, and I would encourage the manag
Boni Narcisse
코트디부아르 · 혼자 · 2026년 10월
“passé un bon moment”
+J'ai énormément apprécié l'environnement boisé autour de l'hôtel. On se croirait dans un grand jardin boisé
−Entre la coupure du courant et le retablissement par le générateur
Craigie
덴마크 · 커플 · 2026년 10월
“Great location and beautiful gardens .”
+Breakfast was great. The Pool was a public pool so a little crowded. The shower in the room wasn’t good. Had to hold in one hand and water was hot cold hot cold.
−I’m sorry to to say but the whole place needs attention. Top marks for the cleaning crew, they had a tough job but worked tirelessly 👍
“4/10”
+I do like the area of the location and walking way around the hotel neighborhood super nice super sweet location I love it but
−I have bad experience to hear and they give me hard time in front desk you should have to pay only dollar they said we not accept Ethiopian currency But I'm Ethiopian might have to pay and get service by Ethiopian currency this is not fair you should have to be served both people by equality My expectation is so high for the Guion Hotel but the customer service is poor and mismanagement and corrupted finally they serve me by Ethiopian currency because of I'm fighting for my right I don't care about the money they have to be respect me I'm a Spender I'm their customer without customer each and every employee are nothing employee they must have to be respect the customer sorry for putting this coming for you guys because of you did wrong you have to be learned thank you!
“I will be staying there again”
Johannes
스웨덴 · 혼자 · 2026년 9월
“Good not great”
+The food was incredible, the staff was kind and helping, the location was perfect near cafés and pharmacys and the Ghion compound was very pretty and enjoyable to walk around in
−The room wasn't sound proof and you could hear everything from the room nextdoor and also the sound from outside. The sink were leaking so the bathroom floor was always wet so you needed to use slippers to go to the toilet.
+Very old ugly building,, but the garden is pretty good,and best location.
−The garden and the location is #1
Areri
에티오피아 · 혼자 · 2026년 8월
+Best image