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+Rosie the Innkeeper was very friendly and welcoming. The breakfast was outstanding and so was our waitress. Can’t wait to go back again.
+This is a beautiful place. Our inn keeper was exceptionally stressed because an employee had just left. She did not make us feel welcome and made sure we understood not to bother her. We were about 45 min early for check in, our fault but her stress level was way over the top. Also our room though small was lovely except the bathroom. The sink and counter top were intended for young children. It was so low it was uncomfortable. This should have been clearly stated. We will not stay here again mostly because of the inn keepers attitude.
+This is a beautiful, charming, B&B in a great location in Lenox. The staff is absolutely wonderful. The breakfast is exceptional. I highly recommend the Garden Gables Inn.
“Great place for a nice getaway”
+We had a very nice stay, we stayed in room #5. It is a VERY small room but we knew that getting into this and we managed fine with it. Breakfast was excellent and the staff was very polite and helpful. I would stay here again but would like to try one of the cottage cabins next time.
+Rosie and Amy were very helpful trying to fix the issues and credited the stay for us due to issues they were unable to resolve. At check in, we were assigned room #4 and given the key to room #4. The room was already occupied. He had checked into our room by mistake and would not leave. They gave us a different room with two twin beds pushed together with different mattress heights. The mattresses were worn out years ago. with no board for reinforcement. The twin headboards left a gap between the beds which was very uncomfortable. Management was aware of this and did not rectify the issue. Since there were no other rooms available, we left and stayed at the Hampton Inn.
+The Inn is in a prime location in Lenox. The breakfast is great! Lots of choices, and each breakfast is cooked to order. Nice area set up with beverages and snacks available 24/7. The arts season had concluded when we were there, and we plan to come back a little earlier to take advantage of that. Or…this is a great location for experiencing fall colors in October. September is too early. The Innkeepers are delightful! Take a few hours and go over to Stockbridge to the Norman Rockwell museum. Worth it! Our room with a queen bed was really small, but we got used to it. We will try to reserve one of the cottages next time.
+Bathroom was tiny. Vent was very loud. Very nifty air purifier was a big plus.
Verified traveler
2021년 8월
+Well located , very quiet and relaxing , nice staff, lovely pool in nice setting Breakfast was disappointing. “Cook” did not show up for 2 of 3 days and staff did their best to fill in but it fell short of expectations
Verified traveler
가족 · 2021년 6월
+The staff was very welcoming
Verified traveler
2021년 6월
+Wonderful B& B Great location, fantastic breakfast, all staff friendly and helpful.