이 호텔에 묵었던 투숙객의 리뷰로, 저희 호텔 공급사가 제공해요. 최근 리뷰 46개를 기준으로 한 점수예요.
+All the staff are kind, and the service is also good. Room is clean and spacious, especially bathroom.
+The hotel was nice but they couldn’t find our reservation and wanted to charge us for a rate they charge people who show up last minute. I went into my Expedia app and messaged them and then they could find it. Room was nice and clean.
+Fantastic service, wow. check in efficient, smooth, staff helpful and very accommodating and helpful. Zero complaints here, absolutely fantastic
“Nice stay in Kandy with great view.”
+We spent one night here in a nice and spacious room on the fourth floor with great views. The service is nice, the room menu is provided from a nearby restaurant. Breakfast could be more fancy, but if you are into Sri Lankan breakfast you'll enjoy.
“Bra ställe”
+Rent och snyggt hotel God frukost väldigt trevlig och hjälpsam personal
+Pretty good..staff were accomodating .pleasant food is great too..would recommend
Verified traveler
2018년 8월
4.0“No room at the inn”
+We arrived at the hotel after a long bus ride to be told they'd double booked our room and we were out of luck. We were taken to a sister hotel of lesser value & with no view. There, a series of negotiations lasting over an hour took place to convince us to stay. This included a cash rebate of some of our monies on checkout. However, on checkout, no-one knew anything about it. Very disappointed.
“Family room”
+The hotel perfectly suited a one night stay for a family. It seemed a little out of town- on a hill and the festival was on so it was great for that night to be a bit quieter for children. All in all 8-10 mostly due to lack of personality
“Disappointing stay”
+Disappointing stay. Basic things like a guest manual in the room to outline services available and basic info about hotel is not available. There is no restaurant on site and I believe breakfast is served on level one but again no signs or info about times or menue. There is a fridge in the room but empty. No water provided! The lift stops between floors which is strange. Bathroom is big and includes a bath but can not be used as plug is leaking. The shower is in the bath but no screen provided so water is all over the floor. No shampoo or conditioner provided or hair dryer. The bathroom smells as there are no windows, wifi is available but password is only provided on request!! We stayed in Sri Lanka in hotels significant cheaper with much better basic service and guests focus.
Verified traveler
2018년 7월
10.0+少しかび臭かった以外はいい