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+What I liked about Flom Boutique Hotel Flom Boutique Hotel is a lovely, modern hotel in an excellent location in Florence, within easy walking distance of the Central Market and the Duomo. The staff are extremely friendly, helpful and responsive to guests' requests. For example, when I requested an ironing board, it was brought to my room immediately. The room was modern, very clean and well maintained, and the hotel itself has a pleasant, welcoming atmosphere. Breakfast was good, with a varied selection of meats, cheeses, pastries, breads and other options. Overall, I enjoyed my stay. The hotel's central location, cleanliness and particularly helpful staff were its strongest points.
−What I didn't like about Flom Boutique Hotel There are currently roadworks taking place directly outside the hotel, which cause some inconvenience and detract slightly from the overall experience. However, I appreciate that this is outside the hotel's control. My main issue was the heating in the room. The heating needs to be on consistently during the evenings to maintain a comfortable temperature, particularly at this time of year. It appears to be controlled by reception rather than directly by guests as when I tried to turn it on, it did not come on. To be fair, whenever we requested that the heating be turned on, the staff responded promptly. Overall rating: 7/10.
Tamara
스페인 · 가족 · 2026년 11월
“Estancia de calidad”
+Personal muy atento, incluso alguno hablaba español. Buen buffet de desayuno con el personal igual de atento y amable, destacando el trato cariñoso con los niños. Habitación familiar espaciosa. Habitaciones silenciosas. Dispone de sala para dejar las maletas una vez hecho el check-out sin coste.
−Baño algo incómodo por la colocación del lavabo y el secador muy incómodo de usar. A pesar de las cortinas, entraba mucha luz por la mañana. Ajeno al hotel, la calle estaba en obras y para entrar y salir era un horror. Algo caro quizás, pero buena localización.
Ramona
스위스 · 커플 · 2026년 11월
+Schönes, geräumiges Zimmer. Gute Lage.
Віта
우크라이나 · 혼자 · 2026년 10월
“Нормально, але не вартує тих грошей, тим паче за номер з тараканом.”
+Сподобався персонал. Намагався вирішити питання, які виникали.
−Не сподобалось відношення до чистоти. Перший номер в який мене поселили - дуже пахнув сирістю, в номері я знайшла таргана, та чистота у ванній бажала кращого. Але потім перемістили в інший номер, там тараканів вже було. Сніданок був дуже одноманітний. Постільна білизна теж місцями своє віджила.
Aldagh
아일랜드 · 커플 · 2026년 10월
“We’ll definitely be back - a lovely oasis in a busy city”
+The clean simplicity. Very comfortable. Superb location - we could walk everywhere. The staff were fantastic - Eduardo was particularly helpful and interested in us having a great stay, and everyone ensured we had great service - at breakfast, at reception and with room service. Facilities were great overall. Plus great breakfast
−No hair conditioner provided - it’s a small thing but important when it’s not there!
+Good breakfast and staff
“Sehr gute Wahl für Städtetrip nach Florenz”
+Das Hotel liegt direkt im Zentrum, nur wenige Gehminuten zum Bahnhof Santa Maria Novella und zum Dom, dementsprechend gibt es im direkten Umkreis Supermärkte, Restaurants und Bistros in großer Anzahl; das Personal war ausgesprochen freundlich, das Zimmer (wie das gesamte Hotel) renoviert und modern eingerichtet, sehr sauber und die Zimmerreinigung makellos; abwechslungsreiches und hochwertiges Frühstück mit ebenfalls sehr freundlichem Personal, die Atmosphäre war auch dadurch angenehm, weil das Hotel eher klein ist.
−Es war sehr hellhörig, Gäste auf dem Flur waren zu hören, als würden diese direkt durchs Zimmer laufen, Geräusche aus den Nachbarzimmern (z.B. sich laut unterhaltende Personen um 2 Uhr nachts) kamen durch die Wände und über die Lüftung im Bad, auch Straßengeräusche wurden durch die dünnen Fenster nur teilweise abgeschirmt
Vlad
루마니아 · 커플 · 2026년 10월
+Poziția și personalul, în special dnl de la recepție, foarte amabil și disponibil.
teresa
영국 · 커플 · 2026년 10월
“A lovely comfortable stay.”
+Everything was as advertised. The hotel was modern and very clean, exactly what I look for from a hotel. Location was good, breakfast was lovely but as anywhere bit repetitive and by the 5th day was fed up of the same options. room was nice, as expected, and bathroom was big. The staff were always friendly and there if we needed them. Small touches like water and cookies at reception were a nice touch.
−the outside road is under construction and we were informed before we arrived. When I passed other hotels we could have booked they looked so much more welcoming. When the road is finished the hotel will look much better from the outside. This is only a small dislike to what the hotel had to offer.
Mariela
아르헨티나 · 커플 · 2026년 10월
+El personal muy atento, la decoración de buen gusto. El desayuno muy completo
−El acceso fue dificil pq estaban en obras