이 호텔에 묵었던 투숙객의 리뷰로, 저희 호텔 공급사가 제공해요. 최근 리뷰 200개를 기준으로 한 점수예요.
투숙객 리뷰
이탈리아 · 친구들과 · 2025년 8월
“CAREFUL: this hotel is SHUT DOWN!”
−We went there and the hotel was completely shut down since mid-july '25 (booked back in April when it was still open). Both locals and authorities confirmed that the owner was arrested and worst of all Booking.com was not aware of this! Ask for a refund as soon as possible
“Shut”
+The hotel been shut for long
−The hotel been shut for long time
“SCAMMERS STAY AWAY !!”
−I didn't like anything about the property when I got there it was totally locked up , and looked closed for a while , hotel had all phones turned off . Avoid at all costs
+Nothing! The hotel is not operating.
−The premises was shut. Clearly the hotel is no longer operating. I called the hotel and got no response. The locals said the hotel has been shut for weeks. Quite how it's still on booking.com I don't know. I've contacted booking.com, unfortunately you have to go through their redress process which starts with having to send the hotel a message in the 1st instance, a complete waste of time Clearly. I'll see if I can contact booking.com directly. But the fact that this hotel is no longer Operating but not only are able to have a listing on booking.com but are also able to receive payments is nothing short of a scandal!!
Eleonora
이탈리아 · 커플 · 2025년 8월
“FRAUD - DO NOT BOOK THIS HOTEL, IT IS CLOSED!”
−We arrived at the front of the Hotel and it was visibly abandoned, tried to open the doors, call the number and sent messages but no one answered! We asked to a local resident and he told us it has been closed since a while! Booking.com is not able to refund and so the money went to them without any possibility of having them back! Please do not live the same experience by booking here!
Meredith
오스트레일리아 · 혼자 · 2025년 8월
“If you're backpacking find a hostel or chain hotel, don't waste your money.”
−Check-in open until 11pm, no its not. The whole place was closed. No one answered the phone, couldn't even leave a voicemail. Travelled over 3hours to stay there and it was completely closed, having booked in advanced to avoid looking for somewhere last minute.
Anonymous
영국 · 출장 · 2025년 7월
“Hotel was closed down, had to book another hotel in Whitburn, still waiting on refund”
+Hotel was closed down, no one there at all when I arrived, had to book another hotel in Whitburn, still waiting on refund
−Hotel was closed down, no one there at all when I arrived, had to book another hotel in Whitburn, still waiting on refund
“Don't book!!!”
+Nothing apart from location!
−It was closed down indefinitely when we arrived with no notice given!!!!!!!
“Bad”
+Nothing!
−We were trying to checking, found an open door which we entered only to find the manager passed out in the bar, breathing but would not respond . Empty booze bottles all over, half eaten food about and laundry all over. Totally unsafe. No one else around. We had to call for emergency wellness check. Booking was notified with no response. Once we arrived home booking responds with we can get ahold of property so told us to do it. I called booking and they still said we must contact property for refund. Booking will only give us 20 pounds unless we get hotel to tell booking to give full refund. How ridiculous! Booking takes no responsibility for who they allow to advertise on their site they just take your money shame on you booking! Please don’t book . Mi asked booking to take this place off the site but I see it’s says sold out!
“Can’t really sum how my stay was cause didn’t get the chance to stay as it was closed when I arrived!! Not a person in s”