이 호텔에 묵었던 투숙객의 리뷰로, 저희 호텔 공급사가 제공해요. 최근 리뷰 200개를 기준으로 한 점수예요.
“Fabulous brand, wonderful stay in West Des Moines!”
+My family stayed in 3 rooms for 1 night in June 2026. I had a 1BR suite, and it was fabulous. I have stayed in several Element hotels before, and it has become my new favorite chain. This one did not disappoint. The layout of the lobby and suite was similar to other Element hotels, as were the amenities. Alba was courteous upon check in, and our rooms were ready early (we received mobile key notifications before arrival). There was plenty of parking and it was no additional cost. The 1BR suite had so much space, and everything I needed for the night. One aspect I appreciated was the filtered water on tap and ice cube tray in the freezer. I used these to fill up my water bottle before check out for the long drive home. Bathroom included a glassed-in shower that had sufficient shelves for personal toiletries. There were only two large towels, but there were generously sized which I appreciated. TV was a little static-y and hard to hear. I wanted to turn it on to drown out the noise from the bar across the street. I had seen this mentioned on other reviews and decided to take my chances because I love the Element brand. It wasn’t horrible, but it was a little distracting. My room face
Trip45121020528
커플 · 2026년 5월
“First stay at an Element Hotel”
+This was our first stay at an Element Hotel. The hotel was well maintained, clean, and comfortable. The hotel staff were all pleasant. The breakfast included a chef’s station. Today’s choice was a restaurant quality avocado toast. We stayed on the first floor, room 103. It was quiet. There are restaurants and shopping within walking distance. The area feels safe and onsite parking is included.
P6310PQjodys
가족 · 2026년 5월
“Wrong per night rate charged and this property will not fix it”
+I booked a room from a group block with a group rate. All my confirmation emails from Marriott reflected that group rate. Upon checkout, my rate was changed to something way higher. The front desk associate would not correct it for me upon checkout, he would have the manager call me that day. No call. I called back later and the front desk associate said I would not have a call back until the next day at 8:00 am. No call. So I called and now they are telling me someone will call me the next day and there is no one they can put me in contact with to get this corrected. Unbelievable... in my 30 plus years traveling and staying at Marriott properties, I have never had such an unprofessional experience. Be sure to check your rate in the folio when you check out of this property!
katherinebC6405WV
가족 · 2025년 12월
“Exceptional Staff, Exceptional Stay! A Real Gem”
+What a gem! I brought my 10-year-old grandson here for a staycation and we had the best experience! Sparkling clean and beautifully decorated, comfortable beds with cozy linens, an exceptionally friendly and welcoming staff, and little touches like a beer and wine reception, Wii gaming system, and nice pool with thick towels really elevated the experience. We got one of the simplest rooms and it was stocked with real silverware, porcelain dishes, a toaster, microwave, refrigerator, and sink, and a Keurig coffee maker. Honestly, I couldn’t remember how much I had booked the room for and was pleasantly surprised by the folio. This experience was similar to staying at a luxury brand, but at a more affordable price! The hotel is nice, but it’s the staff that really sets this place apart. Hats off to the management and everyone who works here for making this place so special for guests. I was already on the Element website looking for properties in other places we are visiting in 2026! Meanwhile, my grandson and I are planning our next staycation at our newfound favorite local spot.
Halron
미국 · 가족 · 2025년 12월
“Clean, comfy, courteous!”
+Didn’t have breakfast. Coffee was good! Room was clean & comfortable.
−Everything was great!
투숙객 리뷰
미국 · 커플 · 2025년 12월
−Booking.com is a scam at this hotel- said they don’t do 3rd party reservations- had to book another room and pay again- I NEED MY REFUND BOOKING.COM
Burkes
미국 · 가족 · 2025년 10월
“Although we only stayed one night, it was very enjoyable.”
+I enjoyed the breakfast. They had lots of options. The lobby area was very clean and cozy
“Bright, clean, modern hotel that’s a really good value”
+Nice, bright, clean modern hotel with friendly, helpful front desk staff. Plenty of free parking. Great location near restaurants and retail. Spacious room with very comfortable bed and pillows. Love the room-darkening shade. Terrific bathroom - bright, modern, spotless, great water pressure in shower. Very reasonably priced - great value for your money. Would stay here again. Highly recommend.
Patrick
미국 · 커플 · 2025년 9월
+The outside area was nice, staff was helpful
+Rooms were great