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Andreea
오스트리아 · 혼자 · 2026년 11월
“If hygiene (and privacy) is important to you do not go to this hotel!”
+The receptionists were very nice and welcoming, but not the manager who was not helpful when I reported my issue.
−I always travel with my own bedsheets (and towels) and this has never happened to me before. The cleaning service removed the bedsheet (and folded it?!) and moved my clothes on the floor (see attached photo of the state I found my stuff). Apparently this is what cleaning means... The hotel's employees (including the manager) confirmed that according to the hotel's policy any belongings left on the bed by guests should not be touched or removed.. For all the trouble caused I only received a standard reply of 'we are sorry for this and we had a serious discussion with our cleaning personnel'... I had to stay there for another 2 nights... Breakfast was disappointing as well.. one would expect far better for a 4* hotel; e.g., no freshly squeezed (orange, or any other) juice, the pastry was not fresh, no gluten free options, etc.
Florian
프랑스 · 커플 · 2026년 11월
“Hôtel situé dans un quartier calme résidentiel au pied d'un centre commercial avec quelques restaurants. Situé à 15”
+Le calme, la propreté, le petit déjeuner, le confort de la literie.
−Rien
Claudiabettoni
이탈리아 · 가족 · 2026년 11월
+Ottimo hotel, stanza comoda. Con tutto anche per cucinare. A 20 min dall'aeroporto. Sopra un centro commerciale con super mercato Super consigliata
−La colazione scarsa poca frutta, poca scelta
“We thoroughly enjoyed our stay there. Great room and good breakfast.”
+The room was one of the best layouts and made good use of the space. The facility was simple and clean. Very pleasing. The breakfast was awesome.
−It’s a bit out of the way. Although it’s a couple of blocks to the train station. But it’s 2+ miles to the museums.
Hursh
영국 · 친구들과 · 2026년 10월
“Overrated, good customer service but everything else is mediocre at best. I do not recommend!”
+The hotel is well overrated. I'll tell you why: When you walk into a 9.0 rated hotel you expect excellence. This is not the case. Element Hotel is mediocre at best. Nice customer service, good breakfast, They track your data with the Wi-Fi (not dedicated ). Aircon that can not be stopped. Even when stopped, at 3 AM it resets itself to 19 C at full fan speed. When taking a shower water leaks out of the bath screen on the floor. Not close to train station despite the booking advert. 1 km to Zuid Station. During work days there is a shuttle 461 that can take you there but weekends you rely only on bus 62 which comes once every 30 -50 minutes. Not good option when you're in a hurry.
−On top of the aircon, location and bathroom problems, they locked us out of the room twice. Despite our explanation of funds delay in our business account it happened twice during our stay. We sorted things in the end but not a pleasant experience nonetheless. Based on the above I WOULD NOT RECOMMEND this hotel.
Marius
리투아니아 · 혼자 · 2026년 10월
+Labai jauku. Šauni pusryčių erdvė.
−Truputi toliau nuo centro, bet gan patogu su metro
Matti
핀란드 · 커플 · 2026년 10월
“Viihtyisä hotelli rauhallisella alueella.”
+Viihtyisä hotelli rauhallisella alueella ostoskeskuksen yhteydessä. Ystävällinen henkilökunta. Tilava siisti huone jossa myös keittiö. Hyvä sänky ja hyvä ilmastointi. Aamiaisravintola viihtyisä ja aamiainen hyvä. Vaikka matkaa keskustaan olikin muutama kilometri niin julkisilla oli helppo liikkua. Tänne voisi tulla uudelleen.
−Peitto aivan liian painava ja muhkurainen. Kylpyhuone oli siisti ja tilava mutta vedenpaine olematon. Vaikka huone oli siisti, pinnoille ja lattioille kertyi pölyä. Huoneen lattiaa olisi voinut mopata tai imuroida välilä.
Ireena
오스트레일리아 · 커플 · 2026년 10월
+It’s modern and quirky and amongst shops, 10mins drive from airport and lovely breakfast setting
Aluysio
브라질 · 커플 · 2026년 10월
“Boa”
+Conforto do apartamento
−Café da manhã
Elliot
영국 · 커플 · 2026년 10월
“Room was nice, albeit not the full facilities paid for”
+Clean and friendly
−Paid extra for a room with a bath. This wasn’t the room allocated - have contacted the property for resolution but none given