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ABDULRAHMAN
사우디아라비아 · 친구들과 · 2026년 8월
+حجزنا ثم لم يوافق المالك على اعطائنا الغرفه التي بها البلكونه في البدايه، ثم حجزنا مكان آخر وغادرنا،، ولكن الموقع جيد، وقد تناولنا الغداء في المطعم الخاص بالمالك وهو جيد
−لاأحب المتردد،في الاستقبال، والغير بشوش
“Casa scomoda me funzionale. Vista mozzafiato. Attenzione al freddo e all’umidità della stanza.”
+La vista eccezionale sui campi di the e la pulizia della stanza, la colazione semplice ma buona: omelette tipiche dello Sri Lanka, uovo, caffè o the e pane. Si trova a 1.5km dalla stazione di Nanu oya, il che risulta comodo per prendere il treno per Ella.
−Non c’era l’acqua calda e c’erano 14 gradi durante la notte con molta umidità cosa che non fa piacere dopo un lungo viaggio. La struttura si trova a 8km dal centro di nuwara Elyia e non a 4,4 come indicato nella descrizione.
Rajapaksha
스리랑카 · 커플 · 2025년 6월
“Very good”
+It is good place, view is amazing
Sithy
카타르 · 친구들과 · 2025년 5월
“Exceptional”
“Passable”
+Viwe
“Bad”
+Thanks for sharing your experience , that sounds really frustrating. I can help you draft a formal complaint or a request for a refund. Here's a cleaned-up and professional version of your complaint that you can send to the hotel management, consumer protection authority, or share with the police if needed: Subject: Complaint Regarding Poor Hotel Service and Request for Refund Dear [Hotel Name/Owner's Name], I am writing to formally express my disappointment regarding the poor service and unacceptable condition of your hotel during my recent stay from [insert dates]. Upon my arrival, I found that the room was not cleaned. After informing you, instead of providing proper cleaning service, you handed me a broom and expected me to clean the room myself. The bathroom was also in poor condition,the shower tap was damaged, and you provided a tool instead of repairing or replacing it. Additionally, the bed was broken and unsafe for use. Due to these issues, I decided to leave the hotel on the second day. When I informed you in the morning, you insisted I pay for two full days, even though the service was substandard. I did not agree to this, and after involving the local police, the matte
−Thanks for sharing your experience , that sounds really frustrating. I can help you draft a formal complaint or a request for a refund. Here's a cleaned-up and professional version of your complaint that you can send to the hotel management, consumer protection authority, or share with the police if needed: Subject: Complaint Regarding Poor Hotel Service and Request for Refund Dear [Hotel Name/Owner's Name], I am writing to formally express my disappointment regarding the poor service and unacceptable condition of your hotel during my recent stay from [insert dates]. Upon my arrival, I found that the room was not cleaned. After informing you, instead of providing proper cleaning service, you handed me a broom and expected me to clean the room myself. The bathroom was also in poor condition,the shower tap was damaged, and you provided a tool instead of repairing or replacing it. Additionally, the bed was broken and unsafe for use. Due to these issues, I decided to leave the hotel on the second day. When I informed you in the morning, you insisted I pay for two full days, even though the service was substandard. I did not agree to this, and after involving the local police, the matte
Chamara
몰디브 · 가족 · 2025년 4월
“Bad”
+I would suggest room should have at least one water bottle and kettle for hot water.
−Bath room was cleaned but hot water shaver is very poor. Not recommended for family stay.
Katarina
세르비아 · 친구들과 · 2025년 4월
“Superb”
+The view from the room was really nice!
−It was really, really cold in the room. The room looked like it used to be a closed-off terrace, so it was surrounded by windows and it was freezing cold. Luckily, we stayed only one night.
Mayantha
아랍에미리트 · 친구들과 · 2025년 4월
“Exceptional”
Coll
오스트레일리아 · 커플 · 2025년 2월
“Good”
+Very clean, large room and only 1km from Nanu Oya train station.
−Very basic facilities tho good value.