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Discover209300
가족 · 2026년 4월
“Cinnamon Lakeside Colombo”
+Naveen is a most welcoming doorman, makes everyone feel welcome and enhances the experience. I hope you get to meet him
Malindu_Lankan
커플 · 2026년 4월
“Extremely Unprofessional Experience That Ruined Our Dream Wedding”
+Our wedding at Cinnamon Lakeside was meant to be one of the most special days of our lives. Sadly, due to extremely poor coordination and unprofessional behavior from the assigned banquet sales executive, it turned into one of the most stressful and disappointing experiences we’ve ever had. My wife and I planned this wedding with so much effort, especially since I live in Canada and had to coordinate everything remotely. We chose this hotel because it holds personal value to me, I t’s where I started my career in hospitality. That made this experience even more upsetting. From the very beginning, the banquet coordinator assigned to us, Daham Wijayatunga was highly unprofessional. Communication was extremely poor. Messages and calls were ignored for days, sometimes completely unanswered. There was no sense of urgency, no friendliness, and no willingness to cooperate. As someone who has over 15 years of experience in the hospitality industry, I can confidently say this was far below acceptable standards. Whenever my wife met him in person with vendors, he was dismissive and uncooperative. Almost every request was met with resistance. Even our vendors struggled to work with him due to
“Best five star, best management, lovely place, best service Mohammed Rizwan he is recommended everything very delicious.”
+Lovely place, beautiful garden, biggest delicious buffet, fantastic friendly service Mohammed Rizwan
“Totally different from the rest of our other Hotels in Sri Lanka not in a good way”
+Had to pay in cash or card for any extras at the hotel. Or leave a deposit at the desk. All they had to do was ask for Credit Card at check in. I was also asked to pay for a bottle of wine which I had already paid for in the hotel. When I told them this they stonewalled me despite me telling them that I was unable to book anything up to my room and had paid cash or card for everything else during my 2 night stay. I would not recommend this Hotel. The saving grace for my 2 stars was the quality of the food and most of the staff in the restaurant. We were travelling in a group of 5 but were told twice by staff in the restaurant that we could not be accomodated at a table for 5, 2nd time I had to ask for the Manager who at first said no until I pressed for that
“Lovely place, beautiful garden and place very nice excellent service mohammed Rizwan he is recommended every food and be”
+Best beautiful guest service mohammed Rizwan he is recommended rizwan
“Best five star, best management, best lovely friendly service mohammed rizwan,me my friends very happy.”
+Best management, beautiful garden and beautiful place restaurant,lovely smile and great guest service mohammed rizwan
akilaf2026
친구들과 · 2026년 4월
“Nice place, beautiful garden, biggest buffet chef making everything very delicious, best guest service mohammed rizwan”
+Great place, best five star hotels, very nice clean , always giving best excellent guests service mohammed rizwan
“Red velvet cake 🎂”
+One of the best red velvet cakes I’ve ever had.Highly recommend.Thank you Nethma Perera.She did wonderful service 😍
mohamedaL7609SD
가족 · 2026년 4월
+Swimming pool clean and beautiful 😍 Pool lifeguard are kind & good service
120wasanthad
가족 · 2026년 4월
“Beautiful garden, very clean and luxury air conditioner, best lovely service mohammed rizwan, he is recommended beverage”
+Beautiful hotel, nice welcome and welcome drinks service front office staff, biggest buffet, very food, always nice smil nicely service mohammed rizwan