이 호텔에 묵었던 투숙객의 리뷰로, 저희 호텔 공급사가 제공해요. 최근 리뷰 200개를 기준으로 한 점수예요.
+Magical place!
“Hotel espetacular em tudo.”
+Atendimento da equipe; hospitalidade; limpeza; café da manhã;
−Não há nada que não tenhamos gostado
“This is the one in Zermatt”
+My wife and I chose CERVO mountain resort for my birthday trip this year, and I can’t say enough good things about our experience there. The reception staff was incredibly knowledgeable about the facility, the town, and things to do. They helped with anything we asked, and were always spot on. The room was very well equipped and delightfully decorated. Always something unique and fun, everywhere you look. The site has an enviable location directly adjacent to the Funicular lift which allowed us to access street level easily, but still have the elevated views at the restaurant and room deck. I could go on and on, but I’ll just say, you have to visit, highly recommended!
−Spa center should be better
“Great location, services, onside restaurants, and exceptional STAFF..”
+Incredibly friendly, helpful staff. Were proactive in making sure our stay met our expectations. Never felt rushed when speaking with them. Patient and full of ideas,
−Nothing that warrants mentioning.
“perfect view & stay”
+Cevo Overlook Lodge is fantastic! We stayed a few nights and it was a great choice of accommodation. First of all, the view of the Matterhorn is glorious, completely unobstructed, really special. The apartment is freshly renovated, super modern, spacious, and comfortable. It’s a place of great relaxation, and I also loved the small SPA area and the daily-changing activity schedule for guests, it’s never boring… great hiking trails just behind the hotel/ apartments. We had dinner twice at Bazaar, and best regards to Chef Max for handling the hand-burn and baklava situation so smoothly :-) We would love to return.
thomasrK7751ER
혼자 · 2026년 7월
“The best hotel experience I've ever had”
+I stayed at Cervo during my trip to Zermatt, and it was the best hotel experience I've ever had. The service was exceptional, and the staff were incredibly friendly and welcoming. The location offers the perfect balance of being close to nature while still just a short walk from the center of Zermatt. My room had its own private garden, which was the perfect place to relax in the sun after a day of skiing or hiking. The room was spotless and featured a minibar with a great selection of local specialties. The spa was another highlight, offering a relaxing atmosphere and stunning views of the Matterhorn. Breakfast was excellent, with both a buffet and à la carte options. Cervo truly felt more like a second home than a traditional hotel, and I would gladly stay here again.
Trek19661950445
가족 · 2026년 7월
“The best made of true love”
+Fantastic job of front office, perfect room and delicious food. Love your style and personality in every single aspect.
Eduardo
브라질 · 커플 · 2026년 6월
“An unforgettable stay , we can’t recommend it enough!”
+An unforgettable stay , we can’t recommend it enough! My husband and I stayed at Hotel Cerro in Zermatt, Switzerland, and had an absolutely incredible experience. From the moment we arrived, the staff made us feel at home , everyone was kind, warm, and welcoming, always with a smile on their face. The hospitality here is truly exceptional. The rooms are spacious, spotlessly clean, well organized, and beautifully designed. Room service was outstanding as well. The hotel is also perfectly located, surrounded by a great variety of restaurants and menu options. Breakfast was amazing, and the waiters were extremely attentive and helpful. The concierge deserves a special mention too , always ready with great suggestions on what to do during the day. We also loved the spa: a gorgeous space with incredible saunas that are the perfect size and were never crowded. In short, this is a hotel we wholeheartedly recommend. We can’t wait to come back!
“Outstanding get-away”
+The setting is breath-taking, set in the mountains. Service was beyond compare. They never said no.