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Marta CHow
폴란드 · 커플 · 2026년 11월
+The staff, the location, spa
−Breakfast is the same every day
Riley44
미국 · 커플 · 2026년 11월
“A beautiful hotel with lovely staff, amazing breakfasts, and a great location,we loved our stay!”
+We loved our stay at Carus! The location was really convenient, with less hauling luggage up the hills. The rooms were beautiful and full of character, and the rooftops had gorgeous views. We ate dinner at the restaurant twice, and breakfast was probably the best hotel breakfast I’ve ever had! The facilities were great, and all the staff were lovely and friendly,including our favorite, Daisy the dog!
−The restaurant was a little expensive, although that seemed fairly typical of the tourist prices around town. Our room also felt quite damp, including the bedding at night. Some moisture is understandable in a cave room, but a dehumidifier might help make it more comfortable. We still loved the room and had a really great stay overall.
Alejandra
콜롬비아 · 커플 · 2026년 10월
+La ubicación, las habitaciones y el servicio estuvieron muy bien
−Lo único es que el aire acondicionado solo servía para calefacción y no enfriaba la habitación y por ser en una cueva olía un poco a humedad, igual sin ventanas y sin aire acondicionado que funcione constantemente se sentía un poco de claustrofobia
timothy
벨기에 · 가족 · 2026년 10월
“Super sejour. tres bel hotel”
+super hotel. tres bel emplacement, proche de tout (centre ville). apres pour visiter il faut une voiture ou faire les tours organisés mais comme dans tous les hotels. Petit dejeuner tres copieux. belle piscine interieur chauffee et sauna a disposition. super sejour
−certaines chambres sont trop proche du restaurant et donc il y a du bruit jusqu'a 22h et a partir de 8h.
cristina
스페인 · 커플 · 2026년 10월
“Muy bien!! y el restaurante italiano Rocco espectacular!!!”
+si
−la colcha parecía de plumas era blanca y por dentro estaba con una mancha como de quemado.
Jorgemtzp
멕시코 · 커플 · 2026년 10월
+Excelente atención, el desayuno muy bueno y las instalaciones excelentes
Gi95
이탈리아 · 커플 · 2026년 10월
“Mediocre”
+La struttura è davvero incantevole, colazione di ottima qualità servita al tavolo ma senza possibilità di scelta, massaggi buoni, letto e cuscini comodi per riposare bene.
−La struttura ha un potenziale enorme, ma manca di manutenzione. Il personale alla reception sembra del tutto impreparato e per ogni informazione abbiamo dovuto chiedere più volte e rincorrere i dettagli. La spa è stata una delusione: piscina e doccia erano gelide e del tutto inutilizzabili, c'era un'eccessiva concentrazione di cloro che faceva lacrimare gli occhi e non c'era neanche un po' d'acqua o un tè a disposizione. Il Wi-Fi in camera era praticamente inesistente e il parcheggio privato non esiste, dato che si tratta solo di tre posti auto lungo la strada.
Douglas
미국 · 커플 · 2026년 10월
“Everything great but one thing...”
+Everything about Carus was exceptional except one thing which I'll tell soon. The staff is fantastic and will go out of their way to help you in any way. The breakfasts and dinner were outstanding and the view is beautiful. All their recommendations were excellent; while we were there and before (balloon, restaurants, etc.). Parking was easy as they always had space in front of the hotel. Overall, a beautiful place with a great staff.
−We were in a Suite with a French Balcony (room 40 to be exact) and the noise above us on the rooftop terrace was VERY LOUD until 0030 hours. It wasn't really the music but the chairs/furniture being moved about. They have furniture on stone floors and people are dragging chairs around all night. This has to be an on-going issue because if you have an early flight or balloon ride (we had both) you are only getting 3-4 hours of sleep. We called the front desk but what are they going to do... shut down the rooftop terrace? I think you could put down a carpet or rubber flooring to deaden the noise. I find paying this price for an upgraded room should be peaceful. Thank you for listening.
Antonio Goes
영국 · 커플 · 2026년 10월
+Reception
−Breakfast..... very slow
KARIM
프랑스 · 커플 · 2026년 10월
“Tout était parfait le personnel de la réception ainsi que fatma au petit déjeuner le seule et grand bémol le matelas”
+C’était magnifique
−Le matelas qui n’était pas top du tout. Des trous ou l’on s’enfoncer étaient nombreux. Quelle dommage 😞