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Lauren
뉴질랜드 · 가족 · 2026년 10월
+Room was fine
−Its in a rough area had people wandering through yelling once that were clearly on something. Lots of homeless round and quite loud at night. Lots of alarms, sirens etc. But it was cheap so reflected in price.
Trusler
뉴질랜드 · 가족 · 2026년 10월
“Nothing like the photos, absolutely grotty!”
+The location was where we needed to be, if this had not been super important we absolutely would not have stayed here.
−There was nobody onsite to greet us on arrival, we arrived at 2.30pm. (took ages to get into room as noone was there) The room was filthy and stunk, all curtains and windows in the unit were shut. No pillow cases on all 3 of the disgusting looking pillows (rung to ask for pillow cases...took an hour for someone to get us some), The bedding and couch were stained and grotty, didn't look like the floor had been vacuumed either. There was one face cloth and only one mug in the unit, we had booked for 3 people!! The plates in the cupboard were dirty, I had to wash them before we could use them. The TV in the bedroom didn't work. On sunday we got back to our room and found the door unlocked, assuming it was left unlocked from after the unit was 'serviced' (the only thing that was done, was the rubbish bin was emptied) The gardens and grounds are in terrible condition, the whole place is run down and looks absolutely nothing like the photos on booking.com. The wifi was atrocious, they advertise 'free wifi' and you can't even check emails 🤦♀️
Amber
오스트레일리아 · 커플 · 2026년 10월
+Location close to Claudelands for an event was sensational.
−Could have had shower wash replaced, used dishwashing liquid for hand washing. Needed xtra pillows, found laundry and got some after hours.
Pita
뉴질랜드 · 가족 · 2026년 10월
+Decent place. Close to shops and food
−Wifi is super slow, no one at reception so you have to call a number or use intercom.
Christina
뉴질랜드 · 커플 · 2026년 10월
“Met our needs for a night. Clean”
+Location, met needs for overnight
−No service, talking to staff over speaker. Need to tidy up prior damages, eg broken window, hole bathroom wall, marked table
05 NIGHTRAIN
뉴질랜드 · 가족 · 2026년 10월
+Good value for money, room was excellent for the night
−Stain on duvet was bit gross
Sue
뉴질랜드 · 친구들과 · 2026년 10월
“100% horrible.”
−This accommodation is the worst we have come across in NZ. It was filthy. Bedding stunk and was dirty. There was no bed cover on one of the beds and the 'duvet' was so thin we had to wear merino jerseys to bed to stay warm. No extra bedding provided. Was advertised as a large 2-bedroom apartment - it was not this. It had only 2 dining chairs (yet advertised as accommodating 5 people) and they were both broken. Many of the cups, glasses and utensils were missing. Hair dryer made horrific noise then stopped working altogether. Bathroom sink did not drain properly. Shower was mouldy. Fridge was rusty. No bedside lights. Bedside table had previous guests' underwear in it. Advertisement (including photos) is 100% misleading! Advertisement says, "modern complex offering stylish and comfortable accommodation"; "designed with comfort in mind"; "warm and fully equipped"; "gives guests a friendly welcome" etc etc - 100% false - it was a truly horrible experience, and we will not be back.
Katie
뉴질랜드 · 가족 · 2026년 10월
“If your keen to rough it, have a terrible nights sleep, be woken at 5am and freeze ya butt off”
+Walking distance to Claudelands event centre
−Not a lot of upkeep in rooms. Noisey road, noisey neighbours, thin walls. Just felt dirty. Freezing cold and no spare blankets. Not a great check in (yelled at us through intercom).
Amanda
뉴질랜드 · 가족 · 2026년 10월
“Waiting on a refund before placing reviews”
+Didnt match the booking.com brief
−We were one bed short and had to share, smell of sewerage coming from bathroom.
Sarah
뉴질랜드 · 가족 · 2026년 10월
“Pretty disappointed, for $170/night”
+Was a handy spot for where we were going
−Not very clean, went to use the sofa bed but couldn’t work out how to pull it out once we moved it found dead cockroaches, lots of dust an old sock and some peas … shower had lots of mould and the cutlery was not clean. Lots of weeds